This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pampered Auto Care
- Auto Repair
- Austin, TX
About this business
Location details
16299 Farm to Market Rd 1325 B, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
best place to go to fix car – I actually wanted to recommend this place to anyone having car problem. They are nice and very reasonable ( I compared prices with other shops) .
Business response:
I appreciate the response
Better than my Dallas Benz dealership – I admit that I don?t like taking the time to write reviews. Sadly though my warranty work at the dealership in Dallas was less than desired. Moved to Austin 2 months ago and began searching for all Mercedes mechanics in the Austin area. Very impressed with Edin?s explanation of my current troubles. I was escorted into the service bay and shown hand-over-hand the entire brake system from the under side.
Business response:
We are happy to escort customers into the service bays to explain their issues and encourage it. It has probably been the best trust building policy separating us and the dealership
Sehr Gut! – I've kept my eyes and ears peeled for a good auto shop since moving to Austin two years ago and opted to give Pampered Auto Care a try after reading eighteen positive reviews out of a total of nineteen. Say no more (I will anyway)... I'm sold : ) I took my '96 Mustang GT convertible into the Austin location after noticing a rather disconcerting sound emanating from under the hood . She's got 192,000 miles on her, so I was worried. Needless to say, Mark, the gentleman behind the desk, and Greg, my mechanic that da... read more
Business response:
Thanks for the long writeup. Yes we do work on domestics too! Although our specialty is high-end foriegn vehicles, we are fully trained on domestic models as well.
Edin, you just paid my rent! – Hewlett dealer told me my clutch was slipping on my VW. $1700 to replace. I thought it was a good price until I asked Pampered Auto Care for a quote through their website. Almost half! Edin, you just paid my rent
Business response:
The dealer also wanted to reinstall the same OEM clutch that has been failing prematurely. I'm glad we took care of your rent
Very Happy – Very happy with bottom line. I shop around every time and always gather three quotes before deciding. Will definitely return.
Business response:
We also shop around for quality parts and pass that savings on to you. I'm glad to see you do the same thing :-)
Best Experience, Great Service. – I heard of Pampered Auto Care from a co worker whom also drives a foreign car. Upon his recomendations I took my vehicle there. I drive a 2000 Mercedes Benz E 320. Not only did the guys at Pampered fix my car with in one bussines day. They were clear in explaining what was wrong and why it needed attention. I also shopped around after finding out the issues at hand. They beat my previous repair shop and also the dealerships in pricing. Way to go Pampered, I finally found an honest repair sho... read more
Business response:
I appreciate the write up
Taken my 93 SL to Edin for almost seven years. Too many good things to list and can't remember most of them, but I can tell you that I have never had a bad thing to say about my service and price. Mit freundlichen Gru?en
Business response:
Thanks Jens for the kind words
Brilliant B Service! – Thank you. This is my first foray away from the dealer for B service. I can not complain about the price and saved quite a bit with your service. - Michelle
Business response:
Michelle, I am so sorry, I can't remember you personally, but I do believe that you'll also enjoy the other maintenance programs we offer.
Top notch diagnostic. Brought my 740 in and they found the bad sensor in minutes. Part was on hand and replaced. Not to knock my car, but this the second time the same O2 sensor went out within 2 years and I had the dealer replace the first one. I do remember paying a few $hundred more at the dealer. I am spoiled with the dealership waiting room though having WiFi, but then again I was in and out in half an hour and did save a ton of cash.
Business response:
I also remember you running rich while your sensor was not working. At these gas prices it was a good thing you brought your CEL problem in to our shop right away.
Frequently asked questions about Pampered Auto Care
How is Pampered Auto Care rated?
Pampered Auto Care has a 4.5 star rating with 223 reviews.
When is Pampered Auto Care open?
Pampered Auto Care is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com