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Pampered Auto Care
- Auto Repair
- Austin, TX
About this business
Location details
16299 Farm to Market Rd 1325 B, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
honest mechanic shop !!!!!! – I'm not a person who normally finds myself raving about things, certainly not writing some review, but here I found good reason. I first found Pampered Auto Care back about 3 years ago, and I seen them to be honest and hard working people. It wasn't until the last 4 months that I saw just how much. I had been having a problem with the dealer covering the warranty on my other car. Now,,, the dealer said it was a 1600 dollar repair that wasn't covered, but Pampered found that it was only a valve p... read more
Business response:
thank you
Amazing car repair service – We bought a BMW over a year ago and it has been such a nightmare for us! I don't think we ever had a good experience with mechanics anywhere. They all seem to want you to fix all these "problems" .So the last time we took our car to this one shop in south Austin, they fixed a minor problem that we had with the car, but somehow they ended up busting something else. After we picked our car up, two days later it literally started to smoke! the smoke really scared the **** out of us. I mean we just g... read more
Very Fast Car Repair – I highly recommend Pampered Auto for Mercedes Benz repair. They were able to provide same day service for my E430 and fixed my car in 30 minutes. They were very professional and courteous. The mechanic was nice enough to describe exactly what he was doing in detail and he was kind enough to point out some maintenance items I needed to do in the future. Many thanks to Mark and Greg at the Burnet location for excellent work.
Place to go for auto repairs! – These guys are great! They are professional, knowledgeable and friendly staff. I have a Nissan Frontier and Pampered Auto Care has continually given me better pricing for repair then any foreign car shop has quoted. They're always on time with the repair. Plus, being a woman and going to a mechanic can be intimidating, but I'd never felt that way here. They always provided answers and explanations to my questions on car problems. My cars rarely had any problems after a repair...the one time it... read more
great mechanic and customer service – I have a BMW 330i that was leajing oil from the oil pan gasket. Edin and his team put the car on lift and figured out within half an hour that not just the pan gasket was leaking, but another part as well. In order to do the job 100% correct they recommended to make that repair as well at no extra charge for labor. They called me and discussed all the details with me . Many mechanics try to take advantage of the situation, not so Edin and his team. Peace of mind all the way! Plus Edin an... read more
clean – We were sent to this repair place by a service center .. They were wary of changing the fluid. These guys went the extra mile to make us feel at ease and maintenance was performed with some great attention to detail.
Friendly and Honest – I dread taking my car in; I usually feel that I will be ripped off (I have an old BMW, so it's needed some work). Not here. Everyone was super friendly and so helpful - I asked lots of questions and they took the time to explain everything to me and offer advice. Definitely honest! I?m so glad that I found this place. (Go Citysearch!) Now I've found MY auto repair shop!!!!!!!!!!!
Business response:
Brian, I saw you working on your laptop in the waiting room today. I assumed you were working on business using our free Wi-Fi. Well, thank you very much for the compliment.
Highly Recommended – I went to Pampered for a brake job and my experience was overall very positive. They took my car right away and had it examined. They told me what the problem was. They showed me what the problem was. They explained what needed to be done. They gave me an estimate with a complete breakdown for each part and labor, which was a very reasonable amount. I took the can in at 10:30am and they estimated to have it ready around 12:00 (I finished at about 12:30, still pretty good by car repair standards). They ch... read more
Business response:
That was this Saturday, right? I remember your Jetta in the shop at that time. You are very welcome thank you for the response.
The best mechanic shop – I have been going here for two years now and I can't see myself going anywhere else. All my family is using this business and never had any problems or complains. My daughter went today to check her car, and staff was so kind to do it immediately since she was going to trip within couple of hours? they did right away without charging any additional dollar ? AND they used her coupon that she had! Staff is so kind and friendly and I fill so relieved that I can send my kids there to fix their cars and k... read more
Business response:
Ha ha. Oscar, you have been our best customer for coupons. You have never visited our shop without a coupon. And you have passed that on to your kids too!! Well, we are happy to provide those coupons for you from our website and happy that you are using them.
Frequently asked questions about Pampered Auto Care
How is Pampered Auto Care rated?
Pampered Auto Care has a 4.5 star rating with 223 reviews.
When is Pampered Auto Care open?
Pampered Auto Care is closed now. It will open at 7:30 a.m.
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