Outback Steakhouse's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Outback Steakhouse

3.8

About this business

Take in the atmosphere of the Australian Outback while enjoying mouth-watering entrees and high-quality service. Serving dinner only, Outback Steakhouse offers an extensive menu featuring appetizers, chicken, ribs, steak, seafood, pasta, salads and desserts for moderate prices. Family-friendly, the casual restaurant has something for everyone at its numerous locations in North and South America, Europe, Asia and Australia. Outback Steakhouse also offers call-ahead seating and curbside take-away. Check website for locations a... read more

Location details

1700 W Mercury Blvd, Hampton, VA, 23666, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.82,114 reviews
Select a rating
Lydia Dudley's profile image
Lydia Dudley 
4 years ago

After waiting over an hour for our pick up order, my husband got home to find my meal was missing. Way missed the mark tonight. Hungry and disappointed 

Ruth Hollomond Bullock's profile image
Ruth Hollomond Bullock 
recommend  Recommended
4 years ago

good food good service good atmosphere 

Claire Geary's profile image
Claire Geary 
4 years ago

*edit* I called the store and the Manager, Stephanie could not have been more helpful - she sent out new food delivered to us so we wouldn’t have to go back to the store. Handled it perfectly. This is my shrimp (see pic). I’m very confused. Whatever it is has bites taken out of it and some sort of dark sauce in the aluminum. They forgot my daughter’s entire meal. Steaks burned. Almost $100 down the drain and a disappointed child. 

Hillary Carter's profile image
Hillary Carter 
4 years ago

Worst customer service I have ever dealt with. I've come here twice and both times I was told the wait would be an hour despite there being 4-5 table occupied. The host even made a comment to the waitress, when she showed up, that he had paged her 5 times and she just walked off. That is beyond unprofessional and just rude. This place seriously needs a staff overhaul with people who actually are in the restaurant business. 

Business response:

We love hearing from our mates and want to help when things don't go right. We will share this feedback with our teams. We're listening! For a contact back, send us a note here: http://bit.ly/2WGHD5P G'Day, Outback Steakhouse 

Jonathan Pace's profile image
Jonathan Pace 
recommend  Recommended
4 years ago

we had a very good experience here tonight food was prepared well Service was excellent it was my birthday meal 

Cindy Goodman's profile image
Cindy Goodman 
4 years ago

I just ordered dinner from Outback through DoorDash and it was the worst food ever. My medium well steak was practically burnt, the shrimp I added to my meal ended up in my boyfriend's plate and he is highly allergic to shellfish, and my baked potato was ROTTEN! Completely dark brown on the inside. I have pics of it. I will never order from or dine there again. I spent over 70.00 and all I got was disappointment! DoorDash however was amazing, arrived exactly when they said they would . 

Carlos Spady's profile image
Carlos Spady 
5 years ago

Food was dry and cold. Spoke with a manager said he would make it right and never heard from him again. Haven’t eaten there in years and will not be going back 🖕🏾 

Kristy Perez's profile image
Kristy Perez 
recommend  Recommended
5 years ago

friendly service great food 

Beth Dickson's profile image
Beth Dickson 
recommend  Recommended
5 years ago

Went tonight for casual meal at the bar with drinks. Didn’t even realize it was taking longer than normal until the bartender came and apologized. She offered us salads until our food came out. Then the manager Lucy came with our food and apologize again. They where amazing and very professional. Thank you for great service 

Frequently asked questions about Outback Steakhouse

How is Outback Steakhouse rated?

Outback Steakhouse has a 3.8 star rating with 2,114 reviews. 

When is Outback Steakhouse open?

Outback Steakhouse is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com