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Ourisman Honda of Laurel
- Car Dealers
- Laurel, MD
About this business
We appreciate you taking the time today to visit our car dealership website. Our goal is to give you an interactive tour of our new and used car inventory. We are your trusted car dealer for getting a quote on a new car, scheduling a service appointment, or apply for auto financing. At our Honda dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We pride ourselves on our customer service and offer the highest quality service in the industry. We understand that you want accu... read more
Location details
3371 Fort Meade Rd, Laurel, MD, 20724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Should not take 4 hours to purchase a used vehicle when financing has already been prepared. Salesman was great though.
I had a horrible experience with this dealer on July 3. Verified availability and cost. Went to my credit union and had a check cut when I arrived at the dealer I was initially told it was my lucky day the car was available and still for same. When I told Glen the sales person I had a check he went to get the key and came back and told me the car sold the night before, July 2. I told him Bobby and Erica sent me a message that morning verifying the car was there. He did not have an idea why but offered to show me a Similar ca... read more
Paul was great. Full of truth and energy. I did not purchase the car, because the car did not live up to my expectations, but Paul well he far exceeded them. I will go back to see him soon now that I know what car I am looking for.
I was scheduled to see truck and they called me and said the truck was sold. The next day they called me asking what time I was coming. I told them that someone called me to tell me it was sold and they said it wasn't sold. I was going to go until I asked them if they would honor my 2 written estimates from other dealers on my trade and they said they couldn't tell me that they could or not. With all the info available online these days you would figure these dealers would get it and work with you but some still insist on pl... read more
I previously gave this dealership a bad review. Kudos to Ourisman Honda of Laurel. My experience soared from my initial bad experience to one of feeling like a valued customer when Michelle Barns contacted me yesterday and thanks to care and concern for the problems that I had experienced, I was able to make my vehicle purchase. Walter Cook made the tiresome paperwork pleasant. Even though I was there until closing time, Anthony Davenport very patiently went over all the bells and whistles in the car with me before I left. A... read more
My review is in regard to communication. Overall this dealer did a good job of responding to my interest in this car with a quick reply to my initial interest email. My experience with other dealers was not as good (no reply at all). I did decide to go with another vehicle but found their overall response very good. I did personally follow up with them and thanked them for their time.
I ended up purchasing my Vehicle. I am duly impressed, they did everything possible to keep me happy, From my Initial contact with Mr Jones, then Ricky, Sales Manager, and post purchase and follow up were excellent. You can tell how good a dealership is by how they behave when there is a discrepancy. I had an issue after purchasing my Acura MDX and they went ABOVE AND BEYOND.Instead of walking away upset and frustrated, I am extremely satisfied and will recommend OURSMAN Honda to friends and family. My next vehicle purchase ... read more
Very helpful and professional
Excellent dealer all the guys was very helpful and I buy the hummer is at my house right now
Frequently asked questions about Ourisman Honda of Laurel
How is Ourisman Honda of Laurel rated?
Ourisman Honda of Laurel has a 4.5 star rating with 3,728 reviews.
When is Ourisman Honda of Laurel open?
Ourisman Honda of Laurel is open now. It will close at 7:00 p.m.
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