This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We appreciate you taking the time today to visit our car dealership website. Our goal is to give you an interactive tour of our new and used car inventory. We are your trusted car dealer for getting a quote on a new car, scheduling a service appointment, or apply for auto financing. At our Honda dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We pride ourselves on our customer service and offer the highest quality service in the industry. We understand that you want accu... read more
3371 Fort Meade Rd, Laurel, MD, 20724, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
They responded within a day. I was not able to go test drive right away, but they kept in touch with me over the next couple of weeks. When I did make it in to see the car in person, I bought it!
They did contact me and answered questions, but they didn't always have the information I wanted. I also asked for some specific loan and financing information, which I did not receive .
Unresponsive online service. High pressure to come in and view car. Fills email with tons of automated emails. Was told "the car is beautiful and ready for you to drive, when can you come in?" when the car has been sold two days prior. Typical dealer. It's sad really that dealers still use these tactics. I guess it is because they still work on the uninformed masses. They won't change until we change! Let's get it together people!
Jay Rivera was very pleasent! Even though some information about the vehicle that CarGurus put on line was wrong, Jay was very gracious and spent time helping us to find a vehicle with the features we wanted. He and other staff directed us to another establishment who helped us.
fast response, good communication
Excellent
Did not like the salesman one bit. He epitomized the used car salesman stereotype. Didnt have the cars ready he said he would show us. pushed the VW, which we didn't want. added fees to price we didn't expect.
Good with contacting me and did set appointment but could not make it there. Having not pic did not help me.
Good
Ourisman Honda of Laurel has a 4.5 star rating with 3,728 reviews.
Ourisman Honda of Laurel is open now. It will close at 7:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com