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Ourisman Honda of Laurel
- Car Dealers
- Laurel, MD
About this business
Location details
3371 Fort Meade Rd, Laurel, MD, 20724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Nice informative staff
Good
Business response:
Hi Nick, thank you for the high star rating! We hope you have a great day!
Shady or just couldnt read...I inquired about this V8 4runner, first contact asked about if timing belt has been changed first manager said its a timing chain, it is not...Then the sales man was acting like he was reading the carfax amd said he found it, timing belt done at blah blah blah miles , and was no where on carfax ...Then the salesman never replied back after I asked if their service dept could do the timing belt and Id pay for it after I bought...Then they raised the price of vehicle $1k ....I did want this V8 4run... read more
Business response:
Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about the level of communication you received from our Sales Team regarding the condition of the Toyota 4Runner V8 you were interested in. Whenever you can, would you give me a call so we may discuss this? Sincerely, Pete Cheng General Sales Manager (626) 576-1114
Dealer would not allow pre-purchase pre-purchase inspection. Dealers inspection only covered their opinion of safety items. The 120,000 mile replacement of the rubber overhead valve belt was simply ignored rear brakes require replacement. There is an unknown ticking sound in the front of the car, probably on the front right. I was not allowed to inspect the vehicle on a rack sale. There is a tremendous amount of rubbing compound left on various parts of the automobile showing that there was extensive body refresh, but nothin... read more
Business response:
Kevin, Please know your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Sales Team regarding the pre-purchase inspection you requested. Whenever you can, would you give me a call so we may discuss this? Sincerely, Pete Cheng General Sales Manager (626) 576-1114
Ended up driving 200 miles to look at it and then the following week to get it Love the car and hopefully it should last another 200K plus miles going forward
Responded to my inquiry but minivan needs a lot of work…. The minivan has pet Smell issues also….
I lived that i was able to test drive the car without an employee w me. I was told vehicle had been detailed, yet they're eye NUMEROUS crumbs everywhere. The engine was filthy, the oil stick was rusted, huge scratch down the entire length of the passenger side. I was told it was sold as is with no warranty or guarantee of any kind. I was permitted to take it to my mechanic (which was very nice) and he laughed me out of his shop.
Great
From the salesman (Jeff) to the finance, it was a great experience and made for a quick purchase!
Frequently asked questions about Ourisman Honda of Laurel
How is Ourisman Honda of Laurel rated?
Ourisman Honda of Laurel has a 4.5 star rating with 3,835 reviews.
When is Ourisman Honda of Laurel open?
Ourisman Honda of Laurel is closed now. It will open at 9:00 a.m.
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