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Orchard Surgery
- Healthcare
- St. Ives
About this business
Location details
Constable Rd, St. Ives, PE27 3ER, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Polite receptionists - wonderful doctors and a brilliant service.
Quite possibly the worst practice in Cambridgeshire!!!! The staff at this branch do nothing but mislead and feed you excuses and to be honest I find all very rude when dealing with the public! They try and get you off the phone as quick as they can and clearly don’t want to be at work! How is it that a simple receptionist has the power to decide if you get to see a doctor or not?! Like other negative reviews left about this practice the staff seem to treat patients and especially in this situation I had with them that you a ... read more
It's so disheartening that trying to see a GP now has changed from 'how can we help you' to 'what makes you think you should be here'. Their care coordinator treats you like a burden for trying to make an appointment. They have a triage system overseen by receptionists who just cannot wait to get you off the phone. These people are not healthcare professionals, but they get to decide whether a doctor will see you or not. The doctors usually won't see you, but they will send you a half-hearted text based only on what their re... read more
Quite possibly the worst practice in Cambridgeshire!!!! The staff do nothing but mislead and feed you excuses and to be honest I find all very rude when dealing with the public! They get you in for an appointment at 3:00 and by 3:45 I’m still waiting, but God forbid I’m 3 minutes late and they’re already on the phone wondering where you are! Such a Shame as I live in St Ives and this is my local practice but will never recommend and never go in there again. AVOID!!!!!
Frequently asked questions about Orchard Surgery
How is Orchard Surgery rated?
Orchard Surgery has a 2.5 star rating with 41 reviews.
When is Orchard Surgery open?
Orchard Surgery is open now. It will close at 6:00 p.m.
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