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OneBlood

4.7
  • Winter Haven, FL

About this business

Winter Haven Hospital Community Blood Center is your community blood center serving the needs of patients and hospitals in eastern Polk County. 

Location details

460 1st St N, Winter Haven, FL, 33881, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
Sun8:00 a.m. to 2:00 p.m.
4.7163 reviews
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Genie Beaufait Meddings's profile image
Genie Beaufait Meddings 
recommend  Recommended
5 years ago

Real dedication, love and concern 

Business response:

Hi Genie. Thank you so much for the kind feedback. We are glad to hear it. We will pass this along to our team at Winter Haven Hospital! Thank you! - Thank you. - Taylor (47136) 

Millie LaCombe Ives's profile image
Millie LaCombe Ives 
recommend  Recommended
5 years ago

I came at 8 last night and was in ER until 3:30 today, until l could get a bed, lt did not bother me at all, the medical staff was busy period all night long. They are on the front lines during this pandemic and people need to realize this. I have never had a bad experience here . I will come here any time l need to. 

Business response:

Hello Millie. We are happy to hear that you were provided exceptional care at Winter Haven Hospital! We will be sure to let the team know how much you appreciate it! Thank you. - Taylor (44459) 

Marielys Mujica Waldemar Cruz's profile image
Marielys Mujica Waldemar Cruz 
5 years ago

Worst ER ever...... been 6 1/2 hours waiting with lot of pain.... if not I won’t come to ER right! I asked nurse for a Tylenol for the pain and she said “if you want a Tylenol you should take it at home and don’t come over here”. Really😖😖😖😖 ...don’t you think that I know that? 

Business response:

Hi Marielys. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at Winter Haven Hospital. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycar... read more

David M Morris's profile image
David M Morris 
5 years ago

If you have an emergency go somewhere else. They don’t care if your appendix is about to burst. Poor service from a horribly managed hospital 

Missy Stanfield's profile image
Missy Stanfield 
recommend  Recommended
5 years ago

Quick and friendly service 

Business response:

Hi Missy - Thank you so much for letting us know about your great experience at Winter Haven Hospital. We appreciate the feedback and we will make sure to pass it along to the team ! Thank you, Vince (40173) 

Dee Lynn Mckinney's profile image
Dee Lynn Mckinney 
recommend  Recommended
5 years ago

I was there for a tee test and cardio conversion I had excellent care from start to finish. Would highly recommend this hospital everyone so nice and friendly 

Sylvia Irene Smith's profile image
Sylvia Irene Smith 
recommend  Recommended
5 years ago

Very nice and friendly employees 

Monique Brown's profile image
Monique Brown 
5 years ago

Their Secretary by the name of Kelly is extremely disrespectful and rude! They also don't allow you in the ER with someone who is diagnosed with Dementia although they are under doctors orders to never be left unattended! Horrible hospital and staff! 

Business response:

Good evening Monique, We are sorry to hear about your experience at Winter Haven Hospital. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thank you - Nathan(36707) 

Kath Stockero Kinville's profile image
Kath Stockero Kinville 
5 years ago

I went in with blood pressure 232/139 . Was brought back to a room , dr came in and left. I was there for 2 hours with a bad infection in my face and my blood pressure so high and no one came to give me anything to help with the blood pressure or pain in my face. I finally opened the door to find someone and there sat the Dr with a group of nurses around him all of them laughing and joking around. I left and will not return! Shameful , being there 2 hours by myself I could of stroked out and no one would have noticed! 

Business response:

Hi Kath. We appreciate you taking the time to share your concerns about Winter Haven Hospital and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks... read more

Frequently asked questions about OneBlood

How is OneBlood rated?

OneBlood has a 4.7 star rating with 163 reviews. 

When is OneBlood open?

OneBlood is open now. It will close at 2:00 p.m.  

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