This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
OneBlood
- Winter Haven, FL
About this business
Winter Haven Hospital Community Blood Center is your community blood center serving the needs of patients and hospitals in eastern Polk County.
Location details
460 1st St N, Winter Haven, FL, 33881, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. |
This is the WORST hospital in Polk county! I sat in the er waiting room with my 2 year old son for 2 hours while his ear bled because of a laceration! When I decided to leave it was already starting to scab up and at that point there is no reason to try to have it stitched up! On top of that one of the TRIAGE nurses violated patients HIPPA rights twice while I was there by talking about the patient very loudly in the waiting room with another co worker! This hospital deserves to be SUED!
Business response:
Hi Bhrianna - Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at Winter Haven Hospital. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://bayca... read more
RecommendedEveryone is so helpful and really nice
there are no accommodations for family members that bring their family in for emergency services. no access to restroom. have to drive to a gas station. sitting out in the car or standing in parking lot for hours in the heat. today's heat index is 110 per the news.
Business response:
Hi Linda - We are sorry to hear about your experience at Winter Haven Hospital. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thank you, Vince (73207)
THE NURSES THERE ARE THE BEST
Spent over two years battling cancer at the hospital had surgery’s spent a lot of time and money at this place so now instead of treating you like a patient or a customer they are now treating you like a prisoner or a inmate it’s a shame that when you walk into a hospital and all you see is guards and law enforcement if I knew that the winter haven hospital was going to be a democratic hospital I would have started my treatments at the moffet cancer center it’s a shame that they will not let a visitor with a patient so basic... read more
their real concern about taking care of patients 😊👍
No sense of urgency at all. How is it that you have a patient come in with a bp of 50/30 and severe hemorrhaging and the staff literally stands around. My Iv falls out and I had to call for my nurse twice. Kept being told that there were no beds so even if I wanted to stay or they wanted to keep me, I had to stay in the er until one became available. Then your dr sends me home with a prescription for pain instead of giving me instructions on how to build up my blood supply after dropping to a hgb of 8. Still wondering if any... read more
I waited for 8 hours at this hospital to no avail and to top it off they had someone in the lobby with a confirmed case of covid -19 for 12 hours without disinfecting it at all....very dissatisfied..they need to be shut down!
Business response:
Hi Brian. We appreciate you taking the time to share your concerns about Winter Haven Hospital and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thank... read more
Excellent professionalism and service.
Business response:
Hi Angeline. Thank you so much for the kind feedback. We are glad to hear that. We will pass this along to our team at Winter Haven Hospital to show your appreciation! Thank you! - Taylor (52611)
Frequently asked questions about OneBlood
How is OneBlood rated?
OneBlood has a 4.7 star rating with 163 reviews.
When is OneBlood open?
OneBlood is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com