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OneAZ Credit Union
- Finance
- Tucson, AZ
About this business
OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more
Location details
6456 N Oracle Rd, Tucson, AZ, 85704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service Melissa I want to say thank you for your help and understanding!! You were SO professional, knowledgeable and patient helping me set up my accounts. Your are such an asset and blessing to your bank.??
Business response:
Thank you for sharing your experience with us Norma. We're pleased to hear that our Member Care team was patient, professional, and knowledgeable. Thank you for your membership with OneAZ!
I have been a OneAZ Credit Union member for over 15 years. Throughout the years, I have had several great experiences with the staff and management at OneAz. They have helped me with auto loans, credit, checking, savings, home loan information, etc. They have been there to reach out to when unfortunate events occur such as stolen card information, fraud, etc. They even call to check on things when a purchase doesn't seem right. I feel safe, secure, and supported by OneAz Credit Union. Most recently, I spoke with Michelle W a... read more
Business response:
Thank you for sharing your experience with us ******. This is wonderful feedback to receive; we're pleased to hear that our services across the organization are meeting your needs as a member of ours. Thank you for letting us know about your recent personable and helpful interaction with our Member Care Center. Thank you for your membership with OneAZ!
We spoke with Melissa G*****, today and she provided great Customer service to us with our problem. We were able to Get our account reset and she walked us through the process to reset our password. That was a great help as we are not tech savvy. Thank you again Melissa. *** *******.
Business response:
Thank you for sharing your experience with us Wade. We're pleased to hear that our team provided you with knowledgeable and caring service. We strive to make these types of calls easy for you. Thank you for your membership with OneAZ!
Over time, I have worked with several of your service represenatives. All helped me in several ways, mainly passwords.Never a flinch of frustration, always happy, and sounded like they were glad they worked for you and enjoyed thier work, whether they did or not. Your business is an example of what a fine call center should be. PLEASE keep up the great work.
Business response:
Thank you for sharing your experience with us Michael. This is wonderful feedback to receive as it shows us that our dedication to knowledgeable and personable service is deeply rooted within each associate you've worked with. Thank you for your membership with OneAZ!
Candice llves was my representative, she was very helpful and professional, explained everything perfect and helped me more than she’ll know!
Business response:
Thank you for sharing your experience with us Luke. We're pleased to hear you received helpful and professional service from our team. Thank you for your membership with OneAZ!
With the unexpected event of COVID, I have no job but that does not stop the bills. I got myself into a bind and thank God for Mrs. Zimmerman, who helped me through this tough time. I went from tears to feeling blessed. Thank you
Business response:
Thank you for sharing your experience with us Tiffany. We're delighted to hear that our team listened and then turned a tough time into one where you left feeling blessed. We're here to help our members during this time and always. Thank you for your membership with OneAZ!
OneAZ is fantastic! I had a bill payer payment that never arrived, and I called and spoke with Michelle W*****, Member Care Representative who was FANTASTIC. Resolved my problem quickly and efficiently. explained the process, ad even helped me back out of a separate different difficulty. Thank you OneAZ!
Business response:
Thank you for sharing your experience with us *****. We're pleased to hear that our team was able to resolve your challenge efficiently in addition to providing knowledgeable service. Thank you for your membership with OneAZ!
Patty was the most professional and delightful Member Care Representatives I have ever conversed with for online assistance. OneAZ Credit Union has great Auto Loan rates and processed my loan application without any complications.
Business response:
Thank you for sharing your experience with us *****. We're pleased to hear that you received professional and delightful service from our team. Thank you for your membership with OneAZ!
Claudia was very helpful in helping me set up online banking. She walked me through the steps and helped with issues of a baby boomer.
Business response:
Thank you for sharing your experience with us Sue. We're pleased to hear that you received helpful and knowledgeable service from our team. Thank you for your membership with OneAZ!
Frequently asked questions about OneAZ Credit Union
How is OneAZ Credit Union rated?
OneAZ Credit Union has a 4.8 star rating with 635 reviews.
When is OneAZ Credit Union open?
OneAZ Credit Union is closed now. It will open at 9:00 a.m.
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