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OneAZ Credit Union

4.8

About this business

OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more

Location details

6456 N Oracle Rd, Tucson, AZ, 85704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8635 reviews
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Linda G's profile image
Linda G 
4 years ago

Best bank Ever! Great staff,,super friendly and helpful. They never let me down. 

Business response:

Thank you for sharing your experience with us Linda. We're pleased to hear that you received friendly and helpful service. Thank you for your membership with OneAZ! 

Roberta C.'s profile image
Roberta C. 
4 years ago

Marleen M***** was professional and caring. She was able to put herself in my shoes to validate how I got into my situation by going through my accounts. This is the type of service that I seek and is the reason only Credit Unions are for me. Thank you. M.M. 

Business response:

Thank you for sharing your experience with us Roberta! We're pleased to hear that you received professional and caring service from our team. Thank you for your membership with OneAZ, we look forward to serving you again. 

ELVERA B's profile image
ELVERA B 
4 years ago

Marleen M***** is super caring and very friendly. She handled my call with such courtesy and professionalism...hope to speak with her more in the future! Love OneAZ! 

Business response:

Thank you for sharing your experience with us Elvera. We're pleased to hear that you received courteous and professional service from our team. Thank you for your membership with OneAZ! 

Chris N's profile image
Chris N 
4 years ago

Called oneaz and was treated like a person and not another number. Thank you for hiring caring member care reps such as Marlene. 

Business response:

Thank you for sharing your experience with us *****. We're pleased to hear that you received personable and caring service from our team. Thank you for your membership with OneAZ! 

Therea C's profile image
Therea C 
4 years ago

I actually had one excellent and one awful experience. For the unpleasant one, I left a phone comment. Having just experienced terrible customer service, I was not optimistic when making the second call. I was, however; pleasantly surprised. Marleen M. was cheerful, expedient, polite and capable. She even offered additional advise which I found extremely helpful. One Az...you are very lucky to have such an outstanding employee. Issue now resolved...100% satisfied. 

Business response:

Thank you for sharing your experience with us *******! We're pleased to hear that you received helpful, knowledgeable, and polite service from our team. We apologize for the poor service and we're glad you provided us with the opportunity to rebuild trust. Thank you for your membership with OneAZ! 

Bobby V's profile image
Bobby V 
4 years ago

Marlene was quick and efficient with what I needed. Very Satisfied! 

Business response:

Thank you for sharing your experience with us *****. We're pleased to hear that you received efficient service from our team. Thank you for your membership with OneAZ! 

Richard L's profile image
Richard L 
4 years ago

Marleen M was really helpful with complicated problem. Fixed Now. 

Business response:

Thank you for sharing your experience with us *******! We're pleased to hear that you received helpful and knowledgeable service from our team. Thank you for your membership with OneAZ! 

Daniel K's profile image
Daniel K 
4 years ago

Great and helpful customer service by Patty. She helped rectify a mistake on my part. Very polite, followed up, and helped fix the problem. Great Credit Union 

Business response:

Thank you for sharing your experience with us ******! We're pleased to hear that you received polite and helpful service. Thank you for your membership with OneAZ! 

Kornelia M's profile image
Kornelia M 
4 years ago

Best customer service! Everyone is always friendly and willing to help get issues resolved. A ++++ 

Business response:

Thank you for sharing your experience with us ********! We're pleased to hear that you received friendly and helpful service. Thank you for your membership with OneAZ! 

Frequently asked questions about OneAZ Credit Union

How is OneAZ Credit Union rated?

OneAZ Credit Union has a 4.8 star rating with 635 reviews. 

When is OneAZ Credit Union open?

OneAZ Credit Union is closed now. It will open at 9:00 a.m. 

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