OFFICE Northampton

Saniyah Hassan 

on Google

a month ago

I visited the office shop on Monday at approximately 2:45pm and was disappointed with the level of customer service. Upon entering, three sales associates were standing at the front of the store, talking loudly and laughing among themselves. Unfortunately, none of them acknowledged me or offered any assistance during my visit. This lack of engagement created an unwelcoming atmosphere and reflects poorly on the store’s customer service standards. Staff should be attentive, approachable, and proactive in assisting customers. I... read more

Дмитрий Давыденко 

on Google

2 months ago

The worst shoe store. I don't recommend buying shoes from this store. I bought shoes and they broke during the warranty period. We contacted the store for a replacement or refund. We were provided with bank statements for the purchase, and receipts were sent to the email address upon registration. However, the store refuses to refund the money. They constantly ask for non-existent documents. Avoid this store. "Office Northampton" is terrible. 

Rachel Mosin 

on Google

4 months ago

Office Northampton worst customer service and shop and the manager are rude incompetent the sale assistant no much better , before you purchase any shoe double check the policy refund , as you won t get one even if you been told you had 2 weeks to return for an exchange or refund….. disgusting behaviour from manager and sale assistant, you wonder why the store is always empty in Northampton, ……the shop should be close down or all staff been sacked , very dissatisfied……incompetent staff!!!!!!!!! 

Connor Jones 

on Google

4 months ago

I was served by fia who was amazing and actually helped me pick out some outfits! Well done fia you're a credit to office 

Lars 

on Google

7 months ago

great selection of shoes, very good for formal