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Nike
- Consumer Services
- Memphis, TN
About this business
Operational for more than 55 years, Nike is one of the world s leading manufacturers of athletic shoes, apparel and sports equipment that operates in more than 160 countries worldwide. It is recognized as One of the World's Most Ethical Companies by The Ethisphere Institute. The company has annual sales revenue of more than $18 billion. It manages a staff of over 30,000 employees worldwide, as well as maintains a collection of products for men, women and children under the Nike Pro, NikeiD, Nike+ and NikeWomen brands. Nike o... read more
Location details
5151 E Shelby Dr, Memphis, TN, 38118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I recently placed an order on 3/21 for a Nike hoodie and pair o Nike Air Max and paid for 2 day air as they are a very special gift for someone out of state. I submitted the order on 3/21 received the confirmation order same day. Later that day received another email that my order was "partially shipped" I called into the 1-800 number to confirm that I would still be getting both items by the 3/23 due date that I was advised of the day prior. Actually I chatted in with a few reps to confirm the info. Later yesterday I receiv... read more
Business response:
Thank you for letting us know of the issues with your order and the service you received. We truly appreciate your feedback and use the valuable input to improve our business services on every level. The item was cancelled from your order and an email with sent directly to you with details of the refund to the original form of payment. Thank you again for contacting Nike.
On March 10, 2017 I tried to purchase a pair of sneakers at Nikestore.com. When I got to the screen to purchase and complete my order I reviewed my info. I used a $50 gift card that was a gift plus the remainder went on to my master card/debit. When I hit complete sale. The screen went darker and it just buffered for about 10 minutes. At that time I hit the back arrow to try again. The next time I tried it I received an error message and to try again. This went on a couple times. I then tried to call the Nike 1800 number, bu... read more
Business response:
Thank you for contacting Nike through the Better Business Bureau. We apologize for the issues you've experienced. We've reissued the $50.00 Nike Gift card redeemed in the order and sent it to the email address on file. You should receive the gift card within the day. Please contact Nike.com at 1-800-806-6453 if you have any questions or need of assistance with the gift card usage. We can be reached 4am-11pm PST, 7 days a week.
I have been a nike customer for quite along time now. I was a satisfying customer until i bought some shoe from the website, didnt like them so i decided to return them. Instead of shipping them so they can get lost, i brought it to their location in Folsom. I returned the shoe and advise the mananger, (it was a girl) that the credit card that i charged with was cancelled due to me loosing my wallet. She said it didnt matter it will still go to my account. I took her word and returned it, kept my receipt just in case. 2 mont... read more
Business response:
We have removed the block on your account and you should be able to place orders. Please note the advice when placing future orders on our site provided in the email sent 3/22. If you have any questions or concerns, please contact our Customer Service Team at 1-800-806-6453. We are available from 4:00 am - 11:00 pm PT 7 days/week. You can also visit our Customer Support home page at http://help-en-us.nike.com.
Frequently asked questions about Nike
How is Nike rated?
Nike has a 4 star rating with 502 reviews.
When is Nike open?
Nike is open now. It will close tomorrow at 12:00 a.m.
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