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Nielsen Ford
- Car Dealers
- Sussex, NJ
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
375 NJ-23, Sussex, NJ, 07461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
NONE BETTER I HAVENT PURCHASED A USED CAR IN MANY YEARS, I MET THREE SALESMAN AND ALL THREE WERE SUPER NICE PEOPLE, I FINALIZED MY DEAL WITH A MR PAT ALVINO AND COULDNT BE MORE HAPPIER.THE CAR NEEDED SOME MINOR ISSUES FIXED AND THE EASE IN WHICH THEY HANDLED IT WAS FANTASTIC.THERE BOSS SAM JR ,SAID HE WOULD TAKE CARE OF IT AND THATS JUST WHAT HE DID.I WILL RECOMMEND TO MY FAMILY AND MY FRIENDS,THIS IS THE DEALERSHIP YOU WANT TO DEAL WITH WHEN BUYING A NEW OR USED VEHICLE. JEFFREY A GANNON.
Absolute Waste of Time I traveled 60 miles to look at a internet listed car. Upon arrival was not greeted. During nearly 45 minutes looking at the car was never offered assistance by salesmen walking back and forth. Two salesmen were either sitting at their desk or outside talking. I finally approached a salesman, requesting his card. He then asked if he could help me. When I told him that I was looking at the 2009 Mustang GT500KR he informed me that it was sold. Mind you, the car was on the showroom floor with no "Sold" sig... read more
great service and sales My wife, daughter and I all drive fords from Magarino ford. Five fords from them over the years. Great experience with sales and service.
byer beware used car department bring a scan tool to check what your buying clean truck after driving home the following day check engine light came on checked codes with scanner found 4 present codes and 16 history codes costing extra $$$$$$ beware.. thyt payed me 50$ twards parts which will end up costing more than that....like i said byer bewre
byer beware used car department bring a scan tool to check what your buying clean truck after driving home the following day check engine light came on checked codes with scanner found 4 present codes and 16 history codes costing extra $$$$$$ beware.. thyt payed me 50$ twards parts which will end up costing more than that....like i said byer bewre
Good used vehicles at great prices Bought a used Explorer, was as described and no surprises. Ken was very helpful and the process was seamless, good pre owned vehicle at a great price. Would buy again from them no questions asked!
Long waits We have a 2011 Mustang. We had 4 tires switched from summer to winter tires and an oil change and it too 2 1/2 hours. This seems like along time. Also last year we had the same thing done and they only changed 2 tires and neglected to look in the trunk for other 2. I didnt notice till next day and we had to bring car back for another appointment. Dealership is 45 minutez away so this is very inconvenient. There service is awful.
Business response:
I am sorry you had a long wait and we are working with our staff to improve in this area. We have a new Manager who just handles inquiries as this is an area we are seeking to get improvement. We hope you would consider trying us again in the future
Long waits We have a 2011 Mustang. We had 4 tires switched from summer to winter tires and an oil change and it too 2 1/2 hours. This seems like along time. Also last year we had the same thing done and they only changed 2 tires and neglected to look in the trunk for other 2. I didnt notice till next day and we had to bring car back for another appointment. Dealership is 45 minutez away so this is very inconvenient. There service is awful.
Business response:
I am sorry you had a long wait and we are working with our staff to improve in this area. We have a new Manager who just handles inquiries as this is an area we are seeking to get improvement. We hope you would consider trying us again in the future
Never again, From New York I Had two cars from them, one was in a hard side inpact and the other car had a check engine light on after ten days. asked them to fix it. sammy said no way!!! you can't trust anyone anymore with your money. never again!!
Business response:
We comply with the very strict guidelines of the State to warranty cars and also offer extended warranties on Used Vehicles. Unfortunately, both the State Warranty which had expired and the warranty which could have been purchased but, was not by the customer at time of the purchase precluded the fixing of the vehicle without a cost to the customer.
Frequently asked questions about Nielsen Ford
How is Nielsen Ford rated?
Nielsen Ford has a 4.6 star rating with 1,388 reviews.
When is Nielsen Ford open?
Nielsen Ford is closed now. It will open at 8:30 a.m.
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