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NextCare Urgent Care
- Urgent Care
- Falmouth, VA
About this business
Location details
330 White Oak Rd, Falmouth, VA, 22405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
RecommendedExcellent service kind fast and professional
Business response:
Victoria, we strive for 100% satisfaction, and it is great to see you had such a positive experience at PrimaCare Medical Centers. Rena R. Clinic Manager
RecommendedRecent visit, staff courteous and efficient. Establishment was clean, didn’t have to wait long to get in to see NP. Thank you to: LaTonya Reyes Kristan Garza Tracy Oros
Absolutely not!!!!!!!!!!!
RecommendedWhen I walk in to this PrimaCare, the first thing that strikes me is how clean and quiet it is inside. The receptionist is always friendly, helpful, and very patient with us. I tell them upfront that my daughter is autistic with a low IQ. We’ve never had to wait terribly long in the waiting room. The nurse and the PA have always made us feel comfortable and safe. They are patient with my daughter and give me the time and space to help her cooperate. (i.e. helping her step onto and stand still on the scales.) We do have a PCP... read more
Business response:
Hello Margaret, Thank you for your positive feedback and your loyalty. We truly appreciate you for choosing our clinic for your urgent care needs and we will share your wonderful comments with our team. We take pride in taking care of our patients and we hope you and your family will keep us in mind when you are in need of future medical care. Regards, Tina P. Clinic Manager
RecommendedQuick and easy. Very friendly staff even at 1 AM. Cool people
RecommendedI went to Urgent Care on 7 mile in Livonia and I had the best experience here. Excellent staff!!!!! Very professional, all of my encounters with all the staff were awesome. Jessica at the front desk directed me to the facility and made sure I didn’t get lost since I’m not from Michigan. I have nothing but good things to say about all the staff. They fixed me up and got me out and that’s how I like it. Fast service, but they took they’re time and explained everything to me. I don’t know about the day flow because I went in th... read more
I went in with a chronic UTI and kidney pain and they sent me home telling me that nothing was wrong with me. I had to ask the Dr. to send my urine for a culture cause it didn't appear with a test strip. she was extremely rude and only saw me for about 5 minutes. I told her that I just came in for her to say I was ok and to charge my insurance, and she said... it is what it is. Was not empathetic or even listened to my concerns. Three days later they call to tell me that the lab work came back positive and they still won't p... read more
Business response:
Hello Mahyte Teresita, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at wecare@nextcare.com at your earliest convenience and we will do our best to resolve this with you. You can also call me directly at the clinic, as I would love the opportunity to work toward a solution with you. -Cynthia G., Clinic Manager
racist towards white people and that's very apparent
Business response:
Hello Mr. or Mrs. Needham, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. Your concerns have been addressed with m team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com. - Rebecca K., Clinic Manager
racist towards white people and that's very apparent
Business response:
Hello Mr. or Mrs. Needham, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. Your concerns have been addressed with m team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com. - Rebecca K., Clinic Manager
Frequently asked questions about NextCare Urgent Care
How is NextCare Urgent Care rated?
NextCare Urgent Care has a 4.4 star rating with 1,617 reviews.
When is NextCare Urgent Care open?
NextCare Urgent Care is open now. It will close at 8:00 p.m.
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