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2555 State Road 44, New Smyrna Beach, MO, 32168, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Wow this was the worst dealership I have ever been too. We meet with a very nice salesman at first but when it came to numbers Tom came over. ( Even though basic math wasn't his speciality) Once we realized we could not come to an agreement on pricing he literally got up and threw the paper on the ground, told me my keys would be on the roof and told my husband to get out of his store. All he had to say was this deal won't work and shook hands. The young man holding the door couldn't believe what he was doing and apologized.... read more
Business response:
Thank you Renee, I'll make sure this is handled.
I had a great experience with this dealership. Very good pricing on my new 2015 Charger and my salesman, Marcus, was AWESOME !!! Very polite, professional, accommodating and helpful. Never too pushy. Plan on going back within the year to purchase a vehicle for my daughter.
Business response:
Hi Jamie, we worked with Michael for over a week on his purchase. Everything that is done is written down and signed on for a reason. We even told your husband when he was signing papers that there was a 3 day exchange policy when he asked. I am not going to debate all of the items you bring up in your review but my dealership follows a specific process and I trust my team. We may not be perfect but we follow a specific process and set of procedures to avoid issues like this. I think it is unfortunate that you are leaving a ... read more
Liars, cheaters, deceivers and people who will take advantage of a woman who is there with her infant child and only wanted to talk about trading in her car. They put a piece of paper in from of her, told her they needed it to find out her payoff amount on the current vehicle...and then ran her credit without her knowledge. But, as the wonderful finance manager said to her so eloquently and with caring tone "YOU SIGNED THE PAPER!" I guess that's all that matters. It doesn't matter that she was lied to about what she was sign... read more
Went into service for a problem with my vehicle, in less than 24hrs I had the same exact problem. I was then told (oh well, you can't get your money back). I am NEVER stepping foot in this dealership again!!
Have had moms oil changers here several times hard to bet the cost $10 for an oil change.
Zero ethics. Zero employee and customer loyalty. Poor service management. Routinely overcharges on labor. Relies on low cost oil changes to lure in customers.
Business response:
Jennifer, I am not sure what the issue was but I will be more than happy to discuss and resolve any problems. We pride ourselves on trying to do the best job we can, sales and service. This community and our customers are number 1.
If I could give negative starts, I would. This dealership is the biggest joke ever. I bought a 2011 dodge ram from this dealership, it took less than 30 days for the computer on the truck to fail. Whe.I took the truck in to be fixed, they didn't.fix the issue. Had to finally resort to taking the truck to Flagler dodge in palm coast to ha e the issue fixed. The truck I bought that was " never wrecked" "no issues what so ever" has been nothing bit an issue. Not to mention the sales managers are quite unprofessional. Wouldn't w... read more
New Smyrna Chrysler Jeep Dodge has a 4 star rating with 203 reviews.
New Smyrna Chrysler Jeep Dodge is closed now. It will open at 9:00 a.m.
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