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New Country Motor Car Group
- Business Services
- Saratoga Springs, NY
About this business
Location details
358 Broadway #403, Ste 403, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've always took my car to Mercedes of Palm Beach for years but their service is starting to decline. I took my car in for service in April 2023 I was told a full inspection would a full inspection in addition to looking at issue I first scheduled for. When I received my car back it was the end of the day but as soon as got in my car it stated to "CHECK COOLANT LEVEL" and my service it says SERVICE 0 DUE In 0 DAYSso the next day I had my father lift the hood to so he could fill the car with coolant and it was full but qe als... read more
Worst dealership ever. I purchased a CPO Mercedes Benz S Class 2021. So many issues that did meet CPO requirements. Tires were worn wheel alignment was messed up. Front brakes were bad. They ignored all my calls extremely poor and rude customer service. They play games. They put me through hell. I can’t believe they are a direct Mercedes dealership! Warning Stay Away. They use very deceptive tactics.
I have been using New Country Toyota for servicing my Prius since I bought from them. For the past 6 years, I brought the car in for service every 5K when I get the signal “maintenance required”. 1 year ago I discovered that I have been paying for synthetic oil and filter change every 5K rather than recommended 10K interval because it was recommended for me to do so every time I went there for 5 K tire rotation. It was upsetting and the manager told me that this happened under his predecessor and now they are more transparen... read more
Brought my Cayenne for a 40k service at 9 am and the service advisor couldn't even give me a rough estimate on how much the service was going to cost. I had asked him for a quote and he informed me that they wouldn't know until my inspection. Yet he wrote down on my service sheet 10 seconds after my question $1600. I had called another Porsche dealer who was able to give me a rough estimate. Was told I would get a call back later that day after my car had went into the shop. I did not receive any call from there service dept... read more
I would leave ZERO stars if I could. I just purchased a 2016 ******* *** from out of state (sight unseen) and the salesperson Robert C****** described the car as "spectacular" "needs absolutely nothing" over and over again. I felt rushed because he said his colleague had someone coming the next morning to look at it. I am out of state so I could only rely on pictures (there were barely any online as they JUST got the car in 1-2 days prior). I asked for more pictures which I did receive, but the vehicle delivered to me in Nor... read more
Car was purchased 1 year ago. It has been garage kept and has very low miles. Car was brought to dealership fir detailing since they returned it dirty after servicing it. The dealership’s driver dropped it off and the entire side was damaged which happened while it was solely in their possession. The GM refuses to contact us.
Bought a used 650 from New Country in December. They couldn't have been nicer or more helpful. A minor problem with the tires was resolved quickly in a way that was fair to both. Price was exceptionally good. Unreserved recommendation.
This dealership pushes the sale of the extra warranty. I bought the warranty because I was told it will cover minor scratch marks in and out of the car. On the contract there are six items: *paintless dent repair *Windshield repair *Interior *Exterior *Vehicle Key *roadside assistance The person who sold me this warranty, Paul M***, specifically told me it will cover any minor scratch marks that can easily be fixed. When I had a little ding on my windshield, I decided to use this warranty and since I was taking it in, pointe... read more
Please save yourself time and frustration and STAY AWAY FROM NEW COUNTRY GREENWICH PORSCHE. My 2020 Cayenne is a lemon with months in the shop over battery issues that the dealership cannot explain or fix. Their service department is in a shambles: 2 of the main members left. You call multiple times and no one even answers the call. When you leave messages, they do not return calls. At my last service, the service department literally drove the car into their own structure and broke the side mirror. It took a month to fix wi... read more
Frequently asked questions about New Country Motor Car Group
How is New Country Motor Car Group rated?
New Country Motor Car Group has a 3.5 star rating with 230 reviews.
When is New Country Motor Car Group open?
New Country Motor Car Group is closed now. It will open tomorrow at 9:00 a.m.
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