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New Country Motor Car Group
- Business Services
- Saratoga Springs, NY
About this business
Location details
358 Broadway #403, Ste 403, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased a new car back in 2023. The car is nice. The service is horrible. Yesterday, for the first time, my wife had to call roadside assistance. The estimate for a tow was 60 minutes. After an hour I got there but not the tow truck. We called (they did not call us to notify us) and they said it would be another hour - other jobs come in that paid more and had a higher priority. Basically suggesting that if I offered them money maybe we would get a tow sooner. You pay a premium price for a ******** - but we did not get ... read more
I am absolutely appalled by my experience with ********-**** of Palm Beach, particularly with the salesman. I purchased a vintage 1988 *** ********** sports car, and despite my repeated requests to pay for a diagnostic test, the salesman insisted it was not necessary and assured me that ********-**** would never keep a car in anything less than pristine condition on their lot. It turns out this was a complete lie. Not only was the car not in top condition, but there were also key parts missing five weeks after my purchase. T... read more
About one month ago, Paul P********* came running out of the Mercedes Benz Of North Palm Beach Dealership screaming and yelling at me for taking the water which is offered FREE to the dealership's customers, of which I am one and a very loyal one at that. Despite having spent tens of thousands of dollars at this dealership, Mr. P********* verbally assaulted me over free water. He could have handled it very differently but did not, choosing the nasty hothead route instead of making a polite request. As such, Mr. P********* ha... read more
Never buy any extended warranties of any type of kind from the steelership. They do not honor them. Buyer beware I purchased a 2015 Toyota RAV4 in 2018 from this dealership. The car now needs in 2024 a water pump, but they are claiming that my 8 year 100,000 warranty is expired. These are spectacularly unethical business people.
I brought my car in for routine maintenance. I was told that my wheel was cracked I scheduled an appointment for a Thursday. They never ordered the part. I brought my car back in on Friday. They ordered the wrong part. I brought my car in on Monday. They ordered the wrong part for the second time. I finally got my car fixed on the fourth try. By far, this is the worst service that I have ever received
Sells fraudulent service contracts. Sold me an 8 year premium contract on a 3 year old car, except there is fine print hiding the fact that it starts when car was originally sold as new, not when I bought it. It was a 5-year contract, not an 8-year contract. Then contacting class action lawyers.
The worst ******** **** of Hartford, I called numerous times regarding my vehicle for an update, got the " We will have the service rider call you back" Apparently, he doesn't know how to use the phone. They completely scam the warranty company and commit insurance fraud, and still collected payment from me. The service rider literally went from yeah, I will help you to I don't want to deal with you in matter of moments. My car still makes the same noise, and they claim it was resolved which is complete bull***t. Advisor sai... read more
In my thirty plus years in sales and as a business owner; I have never experienced a more deceitful, unethical, dishonest, and unprofessional group. This dealership ( from management to my salesperson) exemplify why people hold such a low regard for employees in the car industry. Needless to say, I did not purchase a vehicle from this dealership. Do yourself a big favor- shop elsewhere.
I am writing this review against Mercedes Benz of Devon in PA regarding my recent experience at their dealership. I had found a vehicle on their website listed at $42,400 and had been preapproved for a loan through ******* ***. Upon arriving at the dealership, I was not allowed to test drive the vehicle, which I was okay with at the time. I informed the salesperson that I was interested in purchasing the vehicle and that I had preapproval through ******* ***. They assured me that they would assist me in finalizing the purcha... read more
Frequently asked questions about New Country Motor Car Group
How is New Country Motor Car Group rated?
New Country Motor Car Group has a 3.5 star rating with 230 reviews.
When is New Country Motor Car Group open?
New Country Motor Car Group is open now. It will close at 6:00 p.m.
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