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Neal Harris Service Experts

4.4

About this business

Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area. 

Location details

9040 Cody St, Overland Park, KS, 66214, United States

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4.43,112 reviews
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Martin T's profile image
Martin T 
5 years ago

Once again Jack came over and quickly found problem, fixed it and was on his way. Wow, he's a real hustler! Good job. 

DOROTHY W's profile image
DOROTHY W 
5 years ago

Service Experts has been my HVAC company since November 2016. The techs that come to my home are professional, polite, efficient, and always willing to answer any questions related to the work they perform. I can even request a particular tech for my job. The home service contract which provides two HVAC tune-ups (spring and fall) is very reasonably priced and insures that the homeowner gets the system thoroughly checked twice a year. A big plus for Service Experts is that the tech comes to check my HVAC system and make any ... read more

Business response:

Thank you for making us your trusted partner when it comes to your HVAC needs! 

WILLIAM V's profile image
WILLIAM V 
5 years ago

Trevor gave us great service and was very knowledgeable ! Great job ! 

CAROL C's profile image
CAROL C 
5 years ago

The reason for 4 stars here instead of 5 has nothing to do with the service itself - I originally gave it 5 on the company's site, because the installer, Eddie, did a super job. The plumbing company that I used for years, refused to work on my shower fixture when the person they sent believed he was not capable, or just didn't want to do the work. So I went to Home Advisor. I've had positive results when needing various repairs in my house. Admiral was one of the companies that was listed in response to my request for a plu... read more

Business response:

Does Admiral Plumbing stand by the $20 difference between brushed nickel and chrome finishes? That doesn't seem fair to me, because when I shopped for fixtures (shower, sinks, etc.) there was a greater percentage difference between the 2 finishes. Will Admiral offer a larger refund to the brushed nickel finish I was charged for? 

alexis b's profile image
alexis b 
5 years ago

RIP OFFS! So my grandfather's water heater went out and he didn't have the money for a brand new one. So he went with Stevonsons advantagerent program where he rents his water heater and pays less than $25.00 a month for it. The deal was that if he rented it, they would come fix it for free if he had any issues with it and replace it with a new one every 10 years. However, his sister has cancer and is not doing well and he has to unexpectedly move to a different state to move in with her and take care of her. He called Steve... read more

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

AC C's profile image
AC C 
5 years ago

The worst experience I have ever had with a company. Given a 4 hour window, never showed up, rude contacts at the company, never attempted to get a plumber out the next day with any regard to my schedule, they just call and at their convenience try to send someone with no notice . Absolutely terrible service , not the same company it used to be . It has been sold and is no longer a family based local company and it shows in everything about this company! 

Steve H's profile image
Steve H 
5 years ago

Great job by the Pink Plumber team. They are very knowledgeable and efficient. Their service addressed all of my concerns, and they were resolved the same day. 

WANDA R. K's profile image
WANDA R. K 
5 years ago

MY TECHNICIAN WAS KNOWLEDGEABLE, PROFESSIONAL, AND PERSONABLE. HE GAVE THE JOB AT HAND 100% OF HIS TIME/ATTENTION AND DIDN'T LEAVE MY HOME IN DISARRAY! 

David H's profile image
David H 
5 years ago

I had r&m service so called experts put a heat and air unit in rental house Dylan ******* was the sales person first they starting lying from the moment I met them suppose to have 3 days to retract the contract but lying Dylan knew I was at work and he called an had some to cancel and wanted to know if he could go ahead with I agreed on a time left work to meet them after hours of waiting I had to called the tenant to come home from work she as a single mom left her work still a couple hours no show finally come with a giant... read more

Business response:

We apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you. 

Frequently asked questions about Neal Harris Service Experts

How is Neal Harris Service Experts rated?

Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews. 

When is Neal Harris Service Experts open?

Neal Harris Service Experts is open now. It is open 24/7. 

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