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Neal Harris Service Experts

4.4

About this business

Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area. 

Location details

9040 Cody St, Overland Park, KS, 66214, United States

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4.43,112 reviews
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Frank Z.'s profile image
Frank Z. 
5 years ago

BUYER BEWARE Terrible company to deal with. The following was sent to me from thier customer service department. "I use that term loosely" I purchased a resale home that the "MONKEYS" performed a $18,000 installation! I wrote a honest assessment of my experience and my service agreeement was cancelled by the customer service department! This is what I was sent " Mr. **********, Please refer to OHS' Terms and Conditions for Service and VIP Plan (the last 2 pages of your invoice), item 9(d) regarding posting defamatory comment... read more

Nancy M's profile image
Nancy M 
5 years ago

I had a plumbing emergency @4:30 pm when most places are ready to close. The woman who answered the phone was pleasant and reassuring. She told me Deven would be here within the hour. He actually arrived earlier, explained what he was going to do and how much it would cost. Deven was pleasant and efficient and the job was completed quickly. He then did a free inspection of all my plumbing. The price was what he quoted, and he took care of my issue quickly. I hadn't used this company before, but they will now be my plumbing c... read more

Pat S's profile image
Pat S 
5 years ago

Did a very good job. Was very patient answering our questions and explaining how the system works and what needs to be done to get the best results. 

Business response:

***, we appreciate your business and thank you for this great review! 

Francis H's profile image
Francis H 
5 years ago

The plumber who came to quote our work, Ephantus, did a great job. He came to check one thing and said there was no problem but then noticed symptoms of a potential issue which he tested for. Our pressure regulator had failed. This has a potential to cause damage to fixtures and internal piping. We had double the "safe" maximum. He explained all this carefully and I was able to check with appropriate websites and proved him very correct. Ephantus came back the next day and did the work. He was conscienscious and worked hard ... read more

Sally S.'s profile image
Sally S. 
5 years ago

Excellent response time on the hottest day of Oct. 2019 when AC/Heat Pump fan went out. My two special needs dogs must be kept cool, and me with severe allergies. Service was great & timely ********** 

Tammy P's profile image
Tammy P 
5 years ago

Josh and Stephanie were a pleasure to work with . They are professional, very knowledgeable and go out of their way to make sure they meet all of your HVAC needs . 

Business response:

*****, we strive to provide excellent service and are thrilled to hear that was reflected during your recent experience! 

Carla E's profile image
Carla E 
5 years ago

I think that Bradley was great and helpful, but I hate that for a 45 minute job they still charged me 529.00 , I guess we have to pay for the Mercedes Van . 

Steve G's profile image
Steve G 
5 years ago

Five stars and an A+ to Spark Air Haltom City, TX employee Julio ********* Wow, Julio is great. He goes the extra mile. Julio is one of those rare individuals that believe the satisfaction of each and every customer is paramount. ***** * 

Business response:

*****, we strive to provide excellent service and are thrilled to hear that was reflected during your recent experience! 

DYLAN E's profile image
DYLAN E 
5 years ago

Different technicians came to my house several times and all told me different diagnoses of my AC problems. Service Experts promised a refund that never came. They quoted us a new system nearly twice the price of other quotes. 

Business response:

****** we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Frequently asked questions about Neal Harris Service Experts

How is Neal Harris Service Experts rated?

Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews. 

When is Neal Harris Service Experts open?

Neal Harris Service Experts is open now. It is open 24/7. 

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