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Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area.
9040 Cody St, Overland Park, KS, 66214, United States
Get directionsThey are a very reliable and honest company, any thing they have do for us in the way of service or repairs has been done correctly. I have recommended them to my neighbor who now uses them for there heating and ac service
Business response:
Thank you for taking the time to mention your satisfaction with our services!
I've been a customer for over 30 years, and have always found them to be professional, courteous and helpful. Highly recommended.
Business response:
Thanks for being a loyal customer and sharing your positive experience!
Wanted to charge $150 to send a guy out to look at curbing on an AC unit they had botched. When I tried to contact them regarding the issue with the curbing, all of their contact numbers were forwarded to a gentleman that no-longer was employed there. Not very helpful!
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
DO NOT USE THIS COMPANY!!! They offered us a deal where they would come do a check on our furnace in the fall and another for our AC in the spring. I scheduled this appointment while my wife would be home. They did not just send a technician but also sent a salesman. I am disgusted with lack of respect, the use of scare tactics, and false information that was provided to us by this company. Told us that the CO2 levels were unsafe! Even used the phrase "I wouldn't want my kids in a house with those readings". Got a second opi... read more
Business response:
Please reach out to us at CustomerService@ServiceExperts.com and include the full name on the account, your address, and a phone number where we can reach you to address your concerns.
I have used Donelson Air for my last two purchases of home heating/air conditioning units. Before them I had unpleasant experiences with two other firms. Donelson Air employees have proven to be knowledgeable, efficient, and courteous. They have taken the time to not only recommend equipment and services, but explain the alternatives and why they are recommending the particular service or equipment.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
Roy **** sent a service technician, Stephanie, to do an annual inspection of my furnace. I have used Roy **** since I started owning a home 30+ years ago. Honestly, after 2 furnace and ac purchases, a few service calls, I have never had a more pleasant experience than I did with Stephanie. She was enthusiastic, smart, explained everything she was doing, very bright - solved an install issue I had in minutes. I was very impressed. She obviously loves her job. Then she told me she had only been an employee for 4 months! Wow. W... read more
Business response:
We appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed.
Roger ********* the Eveready Service tech who serviced my unit is a homeowner's dream come true. First - he arrived on time. Not only did he quickly identify the source of the problem, but he explained what needed to be done and why in language / terms that I could understand. The next time my unit needs servicing, I will request that Roger be assign to my job.
Business response:
We are thrilled to hear that Roger demonstrated top notch service!
The Pink Plumber technician, Bradley ******, was the nicest person and so very knowledgable about our plumbing issues. I greatly appreciated his expertise and help!
Technician was on time, courteous, asked me if I had any questions. Showed and explained things that he noticed.
Business response:
We appreciate your business and thank you for this great review!
Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews.
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