Neal Harris Service Experts

David L 

on BBB

5 years ago

They are a very reliable and honest company, any thing they have do for us in the way of service or repairs has been done correctly. I have recommended them to my neighbor who now uses them for there heating and ac service 

Robert S 

on BBB

5 years ago

I've been a customer for over 30 years, and have always found them to be professional, courteous and helpful. Highly recommended. 

Brad M 

on BBB

5 years ago

Wanted to charge $150 to send a guy out to look at curbing on an AC unit they had botched. When I tried to contact them regarding the issue with the curbing, all of their contact numbers were forwarded to a gentleman that no-longer was employed there. Not very helpful! 

Dru D 

on BBB

5 years ago

DO NOT USE THIS COMPANY!!! They offered us a deal where they would come do a check on our furnace in the fall and another for our AC in the spring. I scheduled this appointment while my wife would be home. They did not just send a technician but also sent a salesman. I am disgusted with lack of respect, the use of scare tactics, and false information that was provided to us by this company. Told us that the CO2 levels were unsafe! Even used the phrase "I wouldn't want my kids in a house with those readings". Got a second opi... read more

BILL WOOD 

on BBB

5 years ago

I have used Donelson Air for my last two purchases of home heating/air conditioning units. Before them I had unpleasant experiences with two other firms. Donelson Air employees have proven to be knowledgeable, efficient, and courteous. They have taken the time to not only recommend equipment and services, but explain the alternatives and why they are recommending the particular service or equipment. 

Michael D 

on BBB

5 years ago

Roy **** sent a service technician, Stephanie, to do an annual inspection of my furnace. I have used Roy **** since I started owning a home 30+ years ago. Honestly, after 2 furnace and ac purchases, a few service calls, I have never had a more pleasant experience than I did with Stephanie. She was enthusiastic, smart, explained everything she was doing, very bright - solved an install issue I had in minutes. I was very impressed. She obviously loves her job. Then she told me she had only been an employee for 4 months! Wow. W... read more

C A S 

on BBB

5 years ago

Roger ********* the Eveready Service tech who serviced my unit is a homeowner's dream come true. First - he arrived on time. Not only did he quickly identify the source of the problem, but he explained what needed to be done and why in language / terms that I could understand. The next time my unit needs servicing, I will request that Roger be assign to my job. 

Bonnie H 

on BBB

5 years ago

The Pink Plumber technician, Bradley ******, was the nicest person and so very knowledgable about our plumbing issues. I greatly appreciated his expertise and help! 

Christine 

on BBB

5 years ago

Technician was on time, courteous, asked me if I had any questions. Showed and explained things that he noticed.