Neal Harris Service Experts

Andrew B 

on BBB

4 years ago

I have used Roland J Down Service Experts for quite a few years. I tried using another HVAC company and I was very dissatisfied with them. I went back to using Roland J Down Service Experts and they continue to provide quality service. 

Carlos P 

on BBB

4 years ago

Atmostemp gave me a fair quote and them delivered on the quote. The only thing negative was that the work started one day later than scheduled due to heater not received. The team was professional and the work was completed on time. What more can you ask for. 

Joan W 

on BBB

5 years ago

14 minute service call to install under warranty motor. $377 service charge. 

Thad V 

on BBB

5 years ago

I had a new water heater installed for $1321. After speaking with people I was told I had been way over charged for a 50gal heater. I then decided to call 4 other plumbers " should have done this to begin with" and the most expensive quote came in at $975 for the same Rheem 50 gal tank including an expansion tank, which Admiral said I needed to add which they charged me an additional $175 for. My tank that was replaced was the original one installed when the house was built and did not have an expansion tank. I feel taken ad... read more

Patrick P 

on BBB

5 years ago

Had them come out to check hot water heater not lighting . Was told tech would be here at 5pm but no tech til 630 pm after I called to find out if they were coming . Tech came in she looked at the heater and found a clogged pilot tube. She removed and clog and reinstalled. After a few days we were smelling gas. When I called Falso they would not come out and said I had to call the fire dept. And clear the area ? I called national grid to come check they were here in an hour found the pilot tube the tech took off was not tigh... read more

Gary P 

on BBB

5 years ago

All of the technicians that I have had out performing maintenance inspections have been friendly and professional. They have graciously answered any questions I have had and given me sound advice for keeping my HVAC system operating efficiently. 

CindyS 

on BBB

5 years ago

I'm a senior , disabled woman living on a very limited income .. My hot water heater went out Sunday Dec 1 i have been without water since. I haven't been able to find anyone that would allow me to make payments and then i found Service Experts and not only do they allow payments but no money down and it's call Advantage Program. They supply you with 24/7 Emergency service, No charge for parts or labor and many other things. This is something that is just absolutely perfect for seniors or anyone for that matter. Very low mon... read more

Leslie B 

on BBB

5 years ago

Wonderful service and expert technicians. John, Bobby and Gordon are all knowledgeable senior technicians. We would be happy to work with any of them. We would highly recommend! 

L Ross 

on BBB

5 years ago

I've been dealing with Donelson since first purchasing my home decades ago. They have always been professional, helpful and answered all my questions. This visit was no different and they helped find a solution that was manageable financially and for my peace of mind. I highly recommend Donelson.