Neal Harris Service Experts

Robert M 

on BBB

4 years ago

Just had a new lennox furnace system installed today....Outstanding job....I've been using them for 20 years now for all my heating issues and they have consistently done a great job. 

Jane l 

on BBB

4 years ago

Great staff! Timely, professional, and helpful! Answered all my questions and fixed the problem! Highly recommend! 

Barbara A 

on BBB

4 years ago

I really thought I could trust them - how could I be so wrong? A few days ago I had an appointment to have the air conditioner and furnace serviced but the plumber showed up first (I had no idea he was coming to service my tankless water heater). Somehow he turned on my shower and told me I had a leak, but when I showed him the replacement part the Moen gives fre, he didn't want to change it. Of course it was a scam, it wasn't really leaking. He did service the water heater (I guess). Then he went all over my house and start... read more

Sue M 

on BBB

4 years ago

I couldn't be more satisfied with the services provided by Falso Service Experts in Syracuse, N.Y. My first communication was with Jessica, who coordinated scheduling the initial estimate, and subsequent appointment to resolve a plumbing problem. In addition to doing the estimate, Bill D. also completed the job efficiently and professionally. He was extremely knowledgeable, personable and answered all questions in a polite and respectful manner. I would strongly recommend this business, and encourage anyone who needs plumbin... read more

Elizabeth M 

on BBB

4 years ago

Awesome service; great Company. Worked with them both in Illinois and Arizona! 

Lawrence C 

on BBB

4 years ago

Absolute fraud. I purchased an hvac tune up and they did absolutely nothing to my unit. All they did is prepare an estimate for a $10,000 system that costs $4000 everywhere else. Do not waste your money and do not purchase anything from this company. 

VALERIE E 

on BBB

4 years ago

I would like to share with your consumers the feedback on the seriousness and pro-activity of the Service Expert Heating and Air Conditioning Company. The water damage caused by a junior technician was fully taken care of by the general manager of South Florida. Mr B.S. has shown empathy, listening and professionalism. He immediately brought corrective solutions to the problems. He gave his word and honored him throughout the all process. I felt supported and encouraged to find a smile to have a healthy home again. ( I can p... read more

Price P 

on BBB

4 years ago

We have been customers of Air Engineers for 25 years. Most of their technicians and other service have been very professional and efficient. Our last service call was performed by technician Thomas ******** 'Tommy" was the most respectful, professional and knowledgeable technician to service our two aging hvac units. He told us what we should consider replacing without trying to sell us on anything. Mostly because of Tommy's Demeanor, we will consider Air Engineers first to replace our two a/c units. AE is fortunate to have ... read more

C B 

on BBB

4 years ago

I am leaving a review because Gordon's Service Experts, as a stipulation to get out of their maintenance program, had me sign a contract stating that I would not file a complaint. A stipulation in my contract is that I do not file a grievance/complaint with an agency. Since myself, google, as well as the BBB considers leaving a review and filing a complaint very different things, I will speak a little here about my experience with these Gordon's expert scam artists. I, like many others, spent about 15 minutes with a technici... read more