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Nbkc Bank

4.8

About this business

Specialties NBKC Bank offers a variety of banking services designed to suit your needs. Our #nogotcha Personal Checking, Money Market Savings and Business Accounts offer competitive interest rates, no hidden fees, no minimum balance requirements, or limits on transactions. We don't believe in small print. In addition to our stellar bank accounts, we've been offering home loans in all 50 states since 1999. We show our support for Veterans by sponsoring the nationally syndicated TV show: Military Makeover... and we don't charg... read more

Location details

8320 Ward Pkwy, Kansas City, MO, 64114, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.83,638 reviews
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Raphael O.'s profile image
Raphael O. 
3 years ago

This is one of the greatest experiences i have had with any financial institution. Andy A***** is very reliable, honest and harfworking. He responds to calls and messages in a timely manner. I will highly recommend andy and NBKC bank to any one looking for truthful mortgage lending and refinancing. 

Business response:

Wow, customer service is one of our top priorities and we're glad to hear it paid off! Thanks for taking the time to leave a review about your experience working with Andy and the team. 

Danny W's profile image
Danny W 
3 years ago

I found NBKC Bank through the Costco mortgage program. Maggie N. at NBKC responded promptly to all my requests and NBKC provided fair terms with a standard 60 day lock that another Costco provider wouldn't offer. Despite a slow title company and the ice storm, we were still able to close the week after the ice storm. 

Business response:

We're glad to hear that even the ice storm couldn't slow down the process! Appreciate you providing feedback. 

Lukasz R's profile image
Lukasz R 
3 years ago

It was easy and educational, I highly recommend Brandon G**** and NBKC bank. 

Catherine F's profile image
Catherine F 
3 years ago

Very Professional and the whole process was very efficient, we were very pleased. 

Business response:

We're so glad you had a great experience with us. Give us a call if we can help with anything else! 

Be travel's profile image
Be travel 
3 years ago

I am seriously disappointed with this bank. I am so upset. They returned check that posted on the 2nd. I made sure that I had those funds in the bank on the 2nd. They returned the check on the NEXT business day because they noticed that I had some transactions that were posting on the 3rd. The only thing they would tell me is "oh we will not charge you any fee for the returned check". That's not the issue. The problem is all the fees that I will incur on the other end due to this. Mind you, the very next day I also made sure... read more

Benjamin B's profile image
Benjamin B 
3 years ago

3rd Re-Fi with Ryan A**** at NBKC Bank, smooth east process each time! 

Business response:

Your repeat business tells us we're doing something right! Thanks for continuing to choose nbkc bank for your refi needs. 

Stephanie P.'s profile image
Stephanie P. 
3 years ago

David P***** was my loan officer and he was extremely responsive to my questions. The entire process from beginning to end was easy and handled very efficiently. I would recommend David to anyone who is looking for a home loan. 

Jules R's profile image
Jules R 
3 years ago

NBKC bank provided excellent customer service for mortgage refinance. My loan officer (B.G.) was very accessible during the process. He answered all calls and emails promptly. I was offered multiple options that were clearly laid out. 

Benjamin Paul Chapman's profile image
Benjamin Paul Chapman 
3 years ago

I was a little leery about the ins and outs of refinancing my house. I didn’t get an awesome rate when we originally made the purchase, and I figured I would at least ask someone a few questions. After filling out a form via Costco’s website, NBKC was one of the first to reach out. Not knowing really anything about the bank or their rates or their customer service, I filled out a no commitment application anyway, and I am SO very glad I did! Scott walked me through the whole process, explained everything, and answered every ... read more

Business response:

On behalf of the nbkc team, we appreciate the opportunity assist with your refinance! We love getting feedback directly from our customers, and are thrilled to hear about your experience with Scott and the team. Don't hesitate to reach out if we can help with anything else in the future. 

Frequently asked questions about Nbkc Bank

How is Nbkc Bank rated?

Nbkc Bank has a 4.8 star rating with 3,638 reviews. 

When is Nbkc Bank open?

Nbkc Bank is closed now. It will open at 8:00 a.m. 

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