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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately the “skin soother” only made my dogs skin worse.. he was breaking out in welts & scratching more than ever after just 2 uses.
Morning, I never received my Powerhouse Travel kit. I ordered this in December on the 9th. I didnt get a "shipped" notification until late January and I didnt receive half of my order once it was shipped. How will this be fixed? Order number: NDC-0865493
Business response:
Hi Chaarity! We apologize for the bot messages you received after our initial response to your inquiry. Your subscription has been successfully cancelled, and your initial order that was lost in transit has been refunded as well. Please let us know if you need anything else, and have a great day!
Unfortunately the product did NOT help my Scottie. I’m unsure if it made it worse or kept his skin the same. He’s losing a lot of hair and his skin is still dry and scabby. The skin soother did NOT work. It’s a bummer it didn’t work, I was really hoping it would surprise me and show results. It’s week three and nothing but disappointments. With wonderful reviews, I was optimistic enough to purchase a skin-soother bar. I would really recommend advising a veterinarian before considering any product.
Business response:
Hi Christopher! We hate to hear that our Skin Soother did not work out as expected for your pup. Please send us an email to bark@naturaldogcompany.com with your order details so we may assist you with a refund.
BE CAREFUL! They charged me for a monthly subscription. I DID NOT purchase a subscription. I do not recommend this product. The product did not even work.
Business response:
Hi Jake, and thank you for your feedback! We apologize for the confusion regarding the purchase options on our website. We offer both a One Time purchase option, and a Subscribe and Save option depending on your needs. It appears you had chosen the Subscribe and Save option by mistake, creating an auto renewal of your purchase. We have responded to your email inquiry with next steps.
RecommendedI bought Paw Soother for our Goldendoodle puppy and we LOVE it!!! I use it on my hand, because i have eczema and it’s soo soothing. Simple organic ingredients great for our puppy and my hands!!!! I Highly recommend.
Business response:
Thank you for sharing your feedback! We are delighted that Paw Soother has helped your pups paws, and your human "paws". 😊
Great product out there!!! Saved me money and healing time...my dog is now extra Happy and confident.
Business response:
Thanks a million for sharing your pups healing journey with us, Stephanie! We are thrilled that you put your trust in our products, and that they have helped your dog as much as they have. We appreciate you being a Natural Dog customer! 🐶
I bought the snout soother for my French bulldog Porky, I had seen another French bulldog I follow on Instagram named Cashew recommend it so I gave it a chance, my poor guys nose was super dry but after just 1 week his snout looks so much better! included is a before and after
Business response:
Thank you for sharing your results with us, Michael! We are thrilled to see how Snout Soother has helped bring Porky's nose back to life. We appreciate your feedback! 🐾
i have a boxer who gets a really bad skin rash on his stomach and back legs this cleared it up in a matter of a few days. absolutely love the skin smoother. the paw smoother is awesome too, it worked great on my pitbulls dry paws. love these products.
We are only on day 4 of the skin and coat supplement and I can’t believe the results already! my frenchie has nearly stop chewing her paws... she would chew them through out the night and all morning! Wish I found the natural dog company sooner, would have saved me so much money in vet bill and medications that never worked!!
Business response:
Thanks for your feedback, Jenna! We are overjoyed to hear of how our supplements have helped your dog so much. We appreciate you being a Natural Dog customer! 🐾
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open on Monday at 9:00 a.m.
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