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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed. I bought the skin soother and it smells horrible !!! If you have allergies or breathing problems you probably cant use it. I have asthma and it choked me up while still in the package
Business response:
Hi Nancy, and thank you for sharing your feedback. We are sorry to hear that the scent of the balm was overwhelming for you! Please send us an email at bark@naturaldogcompany.com so we may assist you further.
RecommendedThe snout soother is fantastic! Used every evening for one week and this is the difference. Cannot believe the difference. Have purchased the wrinkle balm now too.
Business response:
Thank you for sharing your pawgress, Bianca! We are glad to hear that our Snout Soother has helped your pups nose, and we hope you enjoy the Wrinkle Balm as well!
My girlfriend bought some of the paw soother for our golden retriever and wow what a difference. His paws felt like heavy grit sandpaper before we started to use it and now, after a week they are smooth and not so dry and scratchy. His paws were so dry and the colder months they got worse but paw soother really did the job. Thank you from me and my dog for making it a great product.
Business response:
We are thrilled to hear that you have seen such wonderful progress using our products on your pup, Rob. Thank you for your feedback, and for being a Natural Dog customer! 🐾
Pretty disappointed at what I got considering the price point. Skin soother stick is essentially only have full.
Business response:
Thanks for your feedback, Ashley! Our balms are measured and labeled according to their liquid volume. The stick contains 2 oz of balm, with the label indicating the same amount. The stick may appear to be only partially full, but we can assure you that the maximum amount of product has been hand poured with care into the container. We apologize for any confusion this may have caused. Please let us know if you have any other concerns or questions!
I bought the skin soother balm for our pitbull about a year ago becauae his neck area was red, missing a lot of hair, bumpy and itchy. I used it daily on him for a while, then forgot about it, then would use it maybe once a week to once a month after that and I jist realized all of his hair grew back and his neck is so soft so I thought I'd leave a review :-). it didn't take a year to see results I noticed a difference immediately but to have a whole neck of fur grow back and be soft again without daily use was pretty amazin... read more
a bath with their itchy shampoo and 2 treatments of skin soother healed this doggo's constant itch overnight!!
Business response:
Thank you for sharing your feedback with us, Lynne! We are pleased to hear that our shampoo and Skin Soother cleared your pups itchiness. 😊🐾
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No body ever get back to you when you have questions about the products being sold. Horrible customer service. I am trying to find out before I make a purchase. Now I won’t even make a purchase due to that reason.
Business response:
Hi Evangeline! We have responded to your message and social comment from Saturday. We apologize for the delayed reply! We are a small company and do our best to get back to everyone as quickly as possible. Please let us know if you have any other questions we can help you with!
Due to the snow, FedEx couldn’t find our order and it arrived several days late; however, it was worth the wait. My dog’s nose has been horrific due to the weather. He’s an English Bulldog and suffers from so many skin issues. The first picture shows how chapped and cracked his nose was and the second picture shows how his nose looks after one application of the Snout Soother. This was completely worth the money and wait. He loves the Himalayan Gnawer also! Thank you!
Business response:
Thank you for sharing your pups pawgress with us. Crissy! We are delighted to see the difference in his nose after just one application. Thank you for putting your trust in us for your dog's needs! 🤍🐶
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open at 9:00 a.m.
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