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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGood and honest products made all natural. especially good for dogs with allergies but their skin or any type of allergy actually.
Oh my goodness this product is off the chart amazing for my pit bulls skin and paws.
Business response:
Hi Lisa! We are glad that our products have helped your pup, and hope they continue to serve you well. Thank you for your feedback, and for being a Natural Dog customer! 🐶
Great adjunct to my allergy prone dogs care. Ship Tzu. 10yr old w/ food allergies. Soothing for itching and flaky skin. Pics are after 1 week twice daily use.
Business response:
Wow, thank you for showing us your pups pawgress! We are thrilled to see how much our products have made a difference in your pups skin, and we hope they continue to serve you well. Thanks for being a Natural Dog customer! 😊🐾
Super great for sensitive skin. Highly recommend the 2 oz stick! Easy application and mess free. It also makes my pup’s belly SUPER smooth! 💕
Business response:
We are happy to hear that you are a fan of our products, Desiree, and we appreciate your feedback! Thank you for being a Natural Dog customer. 🐾🐶
Disappointed with how my order arrived. At $20/bottle for shampoo, it should at least be sealed. Instead, my box arrived with 1/4 the shampoo gone and all the balms sticky. I also don’t know why some of the balms contained it’s own packaging and some not. I tried to message Natural Dog Company before posting this negative review but if you’re in the same situation, don’t bother. It’s just a bot trying to get you to buy more things! I don’t know if the shampoo or balms work as I’m hesitant to even try it now. I’m not sure if ... read more
Business response:
Hi Kristina, and thanks for your feedback! We apologize that the Facebook bot via messenger was unhelpful, and for your items arriving damaged in transit. We have responded to your inquiry, and are sending a full replacement of your order for the inconvenience. Please let us know if you have any questions or concerns!
My dogs nose was an absolute mess. It was horrible, flaky, crusty. I ordered two of the larger sticks on the 28th of March, but due to a shipping error, I ordered a trial size sticks and two small tins to hold me over until the large size could arrive. (They Did 2 days later- its ok, the stuff is incredible) The poor dog was miserable, and I know that had to bother him. I got my trial stick and immediately slathered it on, it melted in and his nose looked like it was alot more moist (Sorry-I hate that word) The next morning,... read more
Business response:
Hi Danielle! We are glad that our balm has helped your pup, and hope it continues to serve you well. Thank you for your feedback, and for being a Natural Dog customer! 🐾
Horrible buying experience. I placed my order over two weeks ago and it’s not delivered yet. They took days in giving a real tracking number as they first sent a fake DHL tracking number. What a horrible company and service. Use Pet Honesty instead.
Business response:
Hi Nancy, and thank you for your feedback! We recently made a software change which led to our tracking links being assigned to the wrong carrier by accident. Our team is aware of the issue and we are working to fix it as quickly as possible! We truly apologize for the confusion that this has caused. We do our best to pack and ship orders as quickly as possible, but unfortunately are unable to control the packages once they are in the possession of the mail carriers. For further assistance, please send us an email to orders@... read more
I experienced the same as the below customer. I have an invalid tracking number and I got this email today asking me how I like a product I never received. I guess I was scammed and need to find something elsewhere.
I placed an order and soon after received an email saying my order shipped. the tracking number is not valid and no one is responding to my emails about my order. then today i get an email asking how i’m liking my products... wish i knew! really thought this was finally going to help my pup!
Business response:
Hi Ashtin, and thank you for your feedback! We recently made a software change which led to our tracking links being assigned to the wrong carrier by accident. Our team is aware of the issue and we are working to fix it as quickly as possible! We truly apologize for the confusion that this has caused. We have responded to your inquiry with the correct tracking information. Please let us know if you have any additional questions or concerns!
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open on Monday at 9:00 a.m.
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