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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Package not coming its been 7 days, no tracking for package, customer service no help
RecommendedAnyone who has dogs and they have cracked and dried paws i HIGHLY RECOMMENDED getting this you apply it 2-3 daily and i have to say after the first day of usey dogs paws are smoother and alot more moisturized i recommend it alot im definitely in love❤❤
Business response:
Hi Kailah! We are delighted that our Paw Soother has helped your pup, and we hope it continues to serve you well. Thank you for your feedback, and for being a Natural Dog customer! 😊🐾
I decided to give Natural Dog a try due to my dog's allergies causing him to scratch every second of the day/night. I ordered the "allergy kit" with the ointment stick, bath soap and allergy pills. After 3 weeks of using all 3 of the products, I have seen a significant improvement with my pet. His chest was completely bald and irritated from scratching and his coat has already grown back in and the ointment healed the hotspot on his leg within a week. Best of all, I can tell my baby is so relieved and now finally comfortable... read more
Business response:
Thanks for sharing your experience, Morgan! We are delighted to hear that our products have helped your bring your pup relief. We appreciate you being a Natural Dog customer! 🐾
I ordered the “snout soother” for my German Shepard whose nose was dry and cracked. Based on the reviews, I was very excited to try this product as my poor pooch was really suffering. Seven or eight days after the order was placed, I received notice via email that the order had been delivered. I never received the product and waited another couple of days thinking maybe it would show up. To no avail, the product was nowhere to be found! I contacted the Company and their recommendation was to go knocking on my neighbors’ door... read more
Business response:
Hi Ruth! We apologize that both of our follow up emails on 3/15 and 3/16 did not make it to you! We had offered to send a replacement order for the one that had not turned up, but wanted to verify your address for accuracy first. Perhaps the emails wound up in your Spam folder by mistake? If that happened, we are truly sorry! We are happy to rectify the lost package issue for you as soon as possible. We have sent another follow up email to you, and are looking forward to hearing back! Please let us know if you have any other... read more
this made my dogs skin so much worse than it already was, he ended up scratching to the point of bleeding. Taking him to the vet in the morning. Expensive product and terrible results. I feel guilty for putting it on him trying to help but just making him suffer more.
Business response:
We appreciate your feedback, Brittany, and we're sorry to hear that Skin Soother didn't work out as expected. It's not common, but it sounds like your pup has an allergy or sensitivity to one of the ingredients. Unfortunately, that's not something that you or Natural Dog could have predicted without prior knowledge. Please message us at orders@naturaldog.com with your order information, and we can take care of a refund. We hope your pup is feeling better!
Our French Bulldog was suffering with a dry, crusty, cracked nose and just when we were about to run to the Vet I discovered this wonderful company and their Snout Soother! Jackson’s nose is now as smooth as a silk purse! Will be buying more products! Thank you
Business response:
Hi Justin! We are glad that our products have helped your pup, and hope they continue to serve Jackson well. Thank you for your feedback, and for being a Natural Dog customer! 🐾
I bought this for my pitbull and we seen results over night. I've had him on apiquil and steroids to try and stop the itching with no avail. but this product worked I highly recommend it!
Business response:
Hi Jessica! We are thrilled to hear that you are seeing such wonderful progress using our products on your pup. Thank you for your feedback, and for being a Natural Dog customer! 🐶🤍
I cannot stress enough how great this product is! my bull terrier had terribly rough paws, and suffers from allergies. The paw soother worked so fast, and well. I will definitely be getting more product from you guys!!!
Business response:
Thanks for sharing your feedback, Sheena! We are delighted to hear that Paw Soother has worked so well for your dog, and are grateful to have you as a customer. 🤍😊
The skin soother worked wonderfully on both our dogs. Our Pom is a super senior who’s had skin difficulties her entire life (non allergy related) and not only did this ease her dry skin, it helped her coat become full and glossy. It is greasy, and as with most medicinal balms/ointments you will smell it on your pet, but even my vet was shocked at how well it’s worked against her lifelong battle with flaky, itchy, irritated skin.
Business response:
Thank you so much for sharing your pups pawgress with us, Jennifer! We are overjoyed to hear about how much our Skin Soother has helped your fur baby. 🤍 She is one adorable pup!
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open on Monday at 9:00 a.m.
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