This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered , paid for product, never heard from them again....
Business response:
Hi, Deborah. We're very sorry to hear that your order experience didn't meet expectations! Your order was received 11/16, shipped 11/17, and we sent the shipment confirmation to your email at that time. We received your message on 11/21 and responded yesterday, 11/23, with the tracking information. Tracking indicates that the delivery was completed today, 11/24. Please feel free to message us again via facebook messenger, or by sending an email to orders@naturaldog.com, if you have not received the order.
RecommendedThe Skin Soother I ordered smells SO GOOD! My dog now smells like a dirty hippie like I do (I wear patchouli oil 😆). I noticed a difference pretty quickly after I rubbed the stick on her back where her skin condition acts up. Fingers crossed it works for a while! My Skin Soother stick literally go to my house like 4-5 days after I ordered it 🖤🖤🖤
Business response:
Thanks for taking time to share these kind words, Alyssa! We're happy to hear that Skin Soother is already helping your pup. Keep at it, and you'll see even great improvements with additional applications! 🐾🧡
From snouts to itchy spots we do not know what Your formula is but it is pure magic!
Business response:
Beautiful pups!! We're happy to hear that they're feeling better as a result of using our balms, Jamie! 😍 If you'd like to take a look at the all-natural ingredients included in our formulas, follow the link below. https://naturaldogcompany.com/ingredient-lists/
Had high hopes when I purchased the skin soother due to all the great reviews behind it. After two weeks of daily use, not only did it not help my dogs skin, but it actually seems to have made it worse. He’s itching more than ever and more red. Very disappointed.
Business response:
We appreciate your feedback, Jordan, and we're sorry to hear that Skin Soother didn't work out as expected. It's not common, but it sounds like your pup has an allergy or sensitivity to one of the ingredients. Unfortunately, that's not something that you or Natural Dog could have predicted without prior knowledge. Please message us at orders@naturaldog.com with your order information, and we can take care of a refund. We hope your pup is feeling better!
I highly recommend Natural Dog Company products. I have all 5 balms, using the skin soother on my dogs scratched bridge of nose and it’s helping heal. We just started her on the skin and coat supplements today. She LOVED them, it was more of a treat. I am so relieved I found these products.
Business response:
This is awesome! Thanks so much for the kind words and for sharing your success story, Stacey. Knowing that your pup is feeling better gives us so much joy!!! 💗😊
I’ve been using the skin and coat and hip and joint supplements for my 9.5 year old German shepherd for 3 weeks now and it’s unbelievable how much it’s helped him! He’s had itchy, smelly, flakey skin in his “underarm” and groin areas with no help from changing food, being on medicine, using medicated shampoos, etc... but literally within three days of using the skin and coat supplements I noticed a difference. He still has some flaking and itching but it’s minimal and the smell is actually gone. As for the hip and joint, I’v... read more
Business response:
Hooray for Charlie!!! We're excited to hear that his skin has improved and he's getting around a little better. Please give that handsome fella lots of snuggles from all of us!! 🤗💗🐾
One thing that scares me about online orders is the time it takes for the delivery to come. WELLLL! I am so impressed with this company. I literally ordered some product on yesterday evening (10/28/2020) and I received my package today (10/29/2020) less than 24 hours... So that’s a huge plus for me.. I just started using the product today, but so far so good... I swear if I didn’t know better I would think the company was next door... Thank you so much!!!
Now a believer! We found what we think is a hot spot at 6pm last night. Applied the skin soothing balm 2x and the above photo is 12 hours later!
Business response:
Goodness, that is quite a difference in a very short period of time! We hope your pup continues to improve and feel better, Tamara! 🥰🐾
Thanks so much just received and used the soap and the skin soother haven’t seen him scratching or licking since his bath last night 💪🏾👍🏾
Business response:
Excellent news! We're happy to hear that your pup is scratching and licking less. Keep at it, and his skin/coat will continue to improve. All our best! 🐾😊🧡
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com