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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
you charged my credit card and I still don't have my shipment. I have been emailing your company and all anyone ever responds back to me is with the tracking info. I have the fricking info. your customer service sucks!
Business response:
Hi, Lindsay. Please forgive us for the delay! If you haven't already, please send a message to orders@naturaldog.com with your order number and we'll make sure this is resolved as quickly as possible.
RecommendedFantastic product! Brand new nose :D
I ordered Dog Snout Soother for My old Lady...I didn’t think that thick scab line would over go away on Her nose! However, I have put this Dog Snout Soother on Her daily for 3 days and most of it already gone! Pure magic! Thank You for this wonderful product! 🐾💜
Our Frenchie and JRT love this for hot spots, nose and paws!
Business response:
Where are your pups, Liza? All we see are a couple of adorable sharks. 🦈😁💕
I ordered 9/11 and it is now 9/21 and tracking my order shows it is still in NC. So much for 2 day shipping!!! Not happy with this deception. Maybe I will change my review if I ever get and use the product. They have a couple of more days and I will dispute this with my credit card. Buyer beware
Business response:
Hi, Nancy. We're sorry to hear that there is a delivery issue with your order! After review, we see that the USPS picked up the package from our facility on 9/14 and they must have misplaced it during transit, as the next update was just posted today, 9/22. We hope you can understand that this type of issue is not the fault of Natural Dog. We're refunding your shipping fee and sending you an email with the tracking details. Please reply to the email if you have questions. 🐾
I just recently purchased the paw soother and paw protection for my 3yr old dog. After 1 use of the paw soother I can feel a difference in her pads! They used to feel like sand paper and now they are as soft as a puppy’s pads! I put the paw protection on before taking her for walks since it’s mostly side walks! Thank you so much for these incredible products!
Business response:
Yay! So happy to hear that your pup's paws have improved. Thanks for sharing this with us, Holly! 🐾💗😊
Cammi’s snout is 100 % better
Business response:
Cammi is precious!! Please give her lots of snoot boops and snuggles from all of us!! 😍🐾
My pit-terrier mix has been having a rough summer with grass allergies: hot spots, skin/paw eruptions and irritations...etc. I just purchased paw treatment & protection, skin treatment, and sensitive skin wash. I gave him a bath today, and treated his skin, then applied a cone. He loves the smell and taste of the products . He licked the container after I opened it. 😏 After a few hours, he’s definitely improving. Less beefy, red irritation...fading to pink. There’s not a single chemical in their products and my pups love th... read more
Business response:
Alright!! Thanks for giving us a chance to help your pup, Paula. Keep at it and you'll see much more improvement in no time!! 😃🐾💜
I purchased the "Organic Skin Soother" as a last hurrah. My poor dog's allergies had caused him to scratch and lick himself raw. I've tried medication from his vet, baths, powder, just everything to ease his suffering. I've had this product for 2 days and his skin looks amazing. He's still itchy, but it is WAY less than what he'd been experiencing. I'm so happy my poor dog FINALLY has some relief. THANK YOU NATURAL DOG COMPANY!!
Business response:
You're welcome, Akira! 😊 Comments like yours make us so very happy, because your pup is feeling better!! 🐾💗
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open on Monday at 9:00 a.m.
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