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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedSkin Soother worked really good on my babygirl bellas really irrated back and tail, its been 6 days of applying the ointment on her and looks so much better☺️
🌟 ⭐ 🌟 ⭐ 🌟 works wonders for my Furbabies!!
Business response:
Thanks so much for sharing this with us, Roze! All our best to your pups!! 💗🐾🙂
I got the sensitive bar for my fur babies and it really worked! I didn’t see any redness it lathers really well plus it smells amazing. I really enjoy how natural the ingredients are and the dogs appreciate it too! I give two paws 🐾 up!
This product has WORKED for LAYLA!!! The redness and irritated bumps are all gone and her skin is soft and hair is now growing back! We started seeing the difference in just a few days! Yes we took her to the vet first and also checked out the ingredients! I Was so impressed by how well it was working for her that I gave my skin soother stick to my parents for their pit mix and went back and purchased a combination pack so we can try the paw soother and pawtection next!!! I don’t ever know to trust product reviews but was so... read more
Business response:
Awww, that's a happy pup! Thanks so much for sharing the balm with your folks, Sarah, and for believing in Natural Dog. Please give Layla lots of snuggles and belly rubs from all of us!! 💗🐾🤗
I still haven’t received my email confirmation of shipping but you took my money. This is ridiculous n I should have received something by now. I’ve messaged you n still nothing. Please send proof of my shipping or I will contact the better business bureau. Thank you. Refund my money today please.
Business response:
We're very sorry to hear that you are so upset, Julie. Natural Dog is a legitimate business and has been in operation since 2008. If you do choose to contact your local Better Business Bureau, they can verify that information. Regarding the tracking information, Natural Dog has absolutely no control over the US Postal Service and their assignment of tracking numbers. The data is embedded in their computers and updates only after the tracking number has been assigned to a new parcel. We recommend you contact your local USPS t... read more
We just can’t believe it! We have spent so much at the vet on medicine for our sheprador for her dermatitis and it constantly comes back or just stays. She has had pustules and rashes on her stomach, even hair loss, for almost a year. I am so glad we found this company! This is the difference 4 days makes with the skin soother! The first photo was Saturday and the second is this morning!
Business response:
Wow! That is quite an improvement, Cassie. We're so happy to see and hear that your pup is feeling better!! 💗🐾😊
I used the skin soothing balm, on my pit who has HORRIBLE skin allergies. any symptom that comes with it he has them. When I applied the balm, which was through out the day on the daily I noticed his skin got a LOT worse. Now I’m not sure what’s in you guy’s products but it’s definitely something no dog should be exposed to. Maybe rebrand the whole “natural” thing. Nothing about his reaction was natural .
Business response:
We're very sorry to hear this, Camille. It sounds like your pup has a sensitivity to one of the ingredients in our balm. It's not common, but just like humans have allergies to specific foods, etc, so can dogs. Please message us at bark@naturaldog.com for refund instructions.
Do not I say again DO NOT order from this company unless you want your money taken and your ORDER NOT SHIPPED. Oh let me not forget to mention customer service is impossible to get ahold of.... I ordered the travel kit on July 14th and still have not received a shipping update nor will anyone reach back out to me when I send messages or call their number on their page!!
ya hace 15 días que pedí mi producto y hasta ahora no lo recibí no te lo mandan en el tiempo q te dicen no lo recomiendo mis perritos 🐕 se sienten mal con su piel rojiza y aun no recibí mi producto ☹ deberían de ser mejores y mas atentos si de enverdad nosotros los clientes les inportamos
Business response:
Hi, Monica. We're sorry to hear of your disappointment. We can't find any messages from you, so this is the first we're learning of any issues regarding your order. Please message us at bark@naturaldog.com with your order number, and we'll be happy to look into this.
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is closed now. It will open on Monday at 9:00 a.m.
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