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Nationwide Vision

3.1

About this business

Founded in 1985, Nationwide Vision is one of the leading eye care service providers in Arizona. Located in Glendale, Ariz., the company offers a range of optical products, such as frames, sunglasses, contact lenses, designer glasses and colored lenses. It also provides services, such as laser vision correction; lens technology and treatment; eyeglass examination; medical examination; and optometry consultation. Nationwide Vision supports various insurance programs. It is associated with the American Optometric Association, B... read more

Location details

9524 W Camelback Rd Suite C-150, Glendale, AZ, 85305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
TueClosed
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.1194 reviews
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Norma Durr's profile image
Norma Durr 
recommend  Recommended
5 years ago

Visited the office on Power Rd, Mesa AZ and was very impressed at the great customer service. I have insurance through Humana and my glasses were completely covered. Thank you Tasha and Yesica (yes, that is her name). 

Kimberly Watson Long's profile image
Kimberly Watson Long 
5 years ago

I had a horrible experience from beginning to end. I paid $500 for 2 pair of glasses that are useless to me because they couldn't get the prescription right. I'm not convinced they use real optometrists or any kind of medical professionals for that matter. The staff were very fake and I'm sure they scammed me into getting progressive when I really only needed readers, which they finally admitted they screwed up. I left a detailed description of my entire experience on their website and no one had the decency to respond. Don'... read more

Mark Shanklin's profile image
Mark Shanklin 
5 years ago

The store in chandler has horrible service won’t even help me with a problem I called for a district manager and no call not happy 

Kacey Rodriguez's profile image
Kacey Rodriguez 
5 years ago

19 th avenue and union hills location IN Phoenix AZ. I have had nothing but trouble since coming to your company. Over a month ago I came in for my husband's glasses and then the next day I did my glasses. And then the day after that he did it sunglasses. My glasses came in first, isn't that weird how my glasses came in first when it was done after his? Then his sunglasses came in also, is that not weird that they came in before his original glasses? Then, we go in and ask ar...Continue Reading 

Mikie Hoeye's profile image
Mikie Hoeye 
5 years ago

no customer service complaint process online. I have a problem with sunglasses that my husband purchased and no one to reach anyone at corporate 

Business response:

Hi Mikie, We would like to help with your sunglasses, if you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out. Thank you! 

Terry Lijewski's profile image
Terry Lijewski 
5 years ago

First visit picked out frames staff super helpful. ordered glasses. picked them up and could see with them. sales staff upset when I said are you sure these are right? she then in very stern voice said yes without any examination of glasses then yelled at me when asked her to double check to point other customers were staring. I then picked up glasses and went back to the eye doctor. they checked glasses remeasured them and redid exam. wrote problems out and I returned to nationwide were sales lady was not nice and took me n... read more

Business response:

Hi Terry, Thank you for taking the time to share your feedback. We're sorry to hear that your experience was not up to our usual level of service. I will forward your review to the management team, so we can investigate, and make sure this does not happen again. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out. 

Jacob Proud's profile image
Jacob Proud 
6 years ago

Horrible service and processed my RX in correctly would never recommend this company specifically their Desert Ridge Location. 

Business response:

Hi Jacob, Thank you for taking the time to share your feedback. We're sorry to hear that your experience was not up to our usual level of service. I will forward your review to the management team, so we can investigate, and make sure this does not happen again. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out. 

Christian Lopez's profile image
Christian Lopez 
6 years ago

The location on 35th ave and Bethany home is a joke. My family and I have been going here for the last decade and they have become a bunch of lazy idiots. I ordered contacts that I was told would be ready for pickup between 5-7 business days. I called asking about the wait time two weeks later and was told they should arrive in the next few days and that they typically take 3/4 weeks. Finally called back today and apparently they’ve been ready a whole week before and nobody tried to call me to let me know. Even when I called... read more

Business response:

Hi Christian, Thank you for bringing this to our attention. We are sorry to hear you had a negative experience and we would like to get some more information from you. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out. Thank you! 

Jaylyn Spencer-Owens's profile image
Jaylyn Spencer-Owens 
6 years ago

I'm extremely unhappy with this businesses services in Flagstaff Arizona. Here you will experience rude sales associates, no help, and reporting it to the manager (Pam) will get you no where. She's just as rude and unhelpful. I've had issues with my contacts and it's took me awhile to get any services. Oh but they were quick to take my insurance benefits and all out of pocket costs. Asking for a refund is difficult. Please, if you want optometry services, go elsewhere. I do not recommend this establishment. I was getting gla... read more

Frequently asked questions about Nationwide Vision

How is Nationwide Vision rated?

Nationwide Vision has a 3.1 star rating with 194 reviews. 

When is Nationwide Vision open?

Nationwide Vision is open now. It will close at 6:00 p.m.  

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