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Founded in 1985, Nationwide Vision is one of the leading eye care service providers in Arizona. Located in Glendale, Ariz., the company offers a range of optical products, such as frames, sunglasses, contact lenses, designer glasses and colored lenses. It also provides services, such as laser vision correction; lens technology and treatment; eyeglass examination; medical examination; and optometry consultation. Nationwide Vision supports various insurance programs. It is associated with the American Optometric Association, B... read more
9524 W Camelback Rd Suite C-150, Glendale, AZ, 85305, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | Closed | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
You don't even get a year warranty on your glasses that if poor business and then they want to charge you 20% to get new lenses
Business response:
Hi Joey, Sounds like there may be some confusion & we would like to get some more information from you and do what we can to help. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out. Thank you!
Third year in a row trying to order contacts but Nationwide can’t seem to get anything right. Stopped into the store 2 days ago to order. They were supposed to contact my doctor to get the script faxed over and told me they would give me a call for follow up & payment. To date, no follow up phone call For the last two years, a different location has flat ordered the wrong contacts and left me without contacts for weeks at a time. Their service is atrocious!!!
They gave my 5 year old a prescription that way extremely inaccurate. Not only that, but the glasses they charged to my insurance was the total cost of the yearly allowance. Now, I have to potentially get a prior auth for a new pair. They put my daughters vision at risk!!! 30 minute later update- I was told that my benefit year rolled over so I could get another pair yet I still had the allowance and I could pay the difference. That is a bunch of crap. My insurance pays for two pairs of glasses and not one.
horrible service. after several tries to get in. was seen, set up for a "class" on how to put in contacts. no such thing it take 5 minutes. had to come back for a class. refused to accommodate my schedule. tried twice. 2nd time running 10 minutes late. refused service and refused to give me the prescription to go elsewhere. very rude and nasty on the phone. so yea I cursed at her. I came in as a customer needing service and cannot get it. charged me 55 for the fitting they never did. refuse to give it back. filed complaint w... read more
I will never ever use nationwide again! They’re holding my PAID FOR script hostage! This has never happened to me in 20 years! I am an adult if I say the contacts are fine then they are fine! I even placed three previous contact orders with the script with no problem now all of the sudden they want to deny me my script! Unbelievable! 51st Ave. and Indian school do not go there!
Business response:
HI Annette, We'd like to help you right away and fix this situation. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
The one in Buckeye, AZ has the worst customer service. Took my business else where
This was at the valencia location. I had to go to work and asked my mom if she could take my daughter to get checked. Never had I ever hear that you need a NOTARIZED letter. Are you serious?? Not even at the doctors they asked for a Notarized letter. My mom said the ladies Were very rude.
todo te dan buen servicio y la atención es muy buena
Dr in Maricopa was terrible. Wouldn’t listen to me, rushed through exam, told me I was fine to drive with my eyes dilated-I wasn’t, gave me a prescription I can’t see out of, charged me for a contact lens fitting that my insurance covers, and now I have to pay for an exam someplace else since my insurance only covers one per year. My advice-stay away from this location.
Nationwide Vision has a 3.1 star rating with 194 reviews.
Nationwide Vision is open now. It will close at 6:00 p.m.
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