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Nationwide Vision
- Laser Eye Surgery/Lasik
- Glendale, AZ
About this business
Founded in 1985, Nationwide Vision is one of the leading eye care service providers in Arizona. Located in Glendale, Ariz., the company offers a range of optical products, such as frames, sunglasses, contact lenses, designer glasses and colored lenses. It also provides services, such as laser vision correction; lens technology and treatment; eyeglass examination; medical examination; and optometry consultation. Nationwide Vision supports various insurance programs. It is associated with the American Optometric Association, B... read more
Location details
9524 W Camelback Rd Suite C-150, Glendale, AZ, 85305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Where do I begin! My homebound brother was to have Nationwide come to the home about a year and a half ago or so. Got a call from Roxie on a Tues who left a message. I attempted several times to call her back. Gave up. On Thurs AM I was doing AM care on him ( he was naked). A gal shows up at his bedroom window, peeking in at him. i was furious! I went to the door and evidently it was Roxie who said.....I have the Dr. here with me, can we do the eye exam! Oh, she got an earful from me. Who shows up unannounced and peeks in wi... read more
What you guys are doing isn't right. You are forcing customers who have an expired prescription and cannot see an eye doctor because of COVID-19 to purchase contacts only from you for twice the price of everyone else. I contacted the local office where I received my prescription, as well as your corporate office about trying to get temporary extension on the prescription so that I can order contacts, since I am all out. I was informed that I had to order them online through Nationwide because you are only giving verbal autho... read more
Business response:
Hi Alex, We'd love to chat with you further about this and find a resolution. To carry on this conversation, please send your information to marketing@nationwidevision.com and we will reach out.
Although they tried to install lenses in some new frames for us the ruined the lenses while do so and denied fault , poor business practice would spend my hard earned money somewhere else
Business response:
Hi Kenny, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
I bought a pair of glasses that haven’t fit since the day I bought them. They constantly fall off of my face, despite being the exact same frames as my previous pair. I have had them adjusted, and it doesn’t help, and the location where I bought them (Arcadia) said they couldn’t do anything. Terrible product and terrible customer service.
Business response:
Hi Cyndi, Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
TERRIBLE. 5 weeks ago i went to do an eye exam and until this day i never received my glasses got tired of waiting and calling I went to ask for a refund and didnt even get an apology for the inconvenience or nothing ..really bad customer service first time here and will definitely be the last time i go to nationwide
Business response:
Hi Mari, We take our customers experience very seriously and we apologize that your recent trip in was not up to our usual level of service. I will forward your review to the management team, so we can investigate, and continue to improve. If you’re open to being contacted, please send your contact information to marketing@nationwidevision.com and we will reach out.
RecommendedI have been going to the location at Oracle Rd. And Magee in Tucson, AZ for years. When they checked my pressure this time it was higher than normal. They scheduled me a follow up appointment to retest which showed it as high again using the “puff of air” test. The assistant, Tina, let the doctor know and he immediately completed a more detailed test which showed the pressure wasn’t as high as the air test showed. Throughout both times of me being there the entire staff, but especially Tina and the doctor, displayed both pro... read more
I was just told that I can’t order contacts because mine wasn’t finalized? What? They said after a month they have to ‘finalize’ my order, but they gave me two month trial contacts. I was NEVER told this or I would have bought some contacts. I will not go back to nationwide, especially the one on 19th and union hills. Now they want to charge me AGAIN! Nope
Business response:
Hi Tammie,Thanks for taking the time to connect with us. We completely understand why you're disappointed with this and we'd love to help turn this around. If you’re open to being contacted, please email us your contact information to marketing@nationwidevision.com and we'll do our best to make things right for you. Thank you!
ther warranty is useless and they lie to you about it. FYI ther warranty expires when your prescription does. not when you actually got glasses. they are a huge ripoff. they are over priced too. it took them weeks to Get my glasses and then got mad when I had then send it back for lens adjustments . they are a waste of time, money, and sanity.
Discontinue stocking frames of extremely poor quality. Mine look and fit like they came from a dollar store.
Frequently asked questions about Nationwide Vision
How is Nationwide Vision rated?
Nationwide Vision has a 3.1 star rating with 194 reviews.
When is Nationwide Vision open?
Nationwide Vision is open now. It will close at 6:00 p.m.
Need help? Contact us.
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