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Nationwide Vision
- Laser Eye Surgery/Lasik
- Glendale, AZ
About this business
Founded in 1985, Nationwide Vision is one of the leading eye care service providers in Arizona. Located in Glendale, Ariz., the company offers a range of optical products, such as frames, sunglasses, contact lenses, designer glasses and colored lenses. It also provides services, such as laser vision correction; lens technology and treatment; eyeglass examination; medical examination; and optometry consultation. Nationwide Vision supports various insurance programs. It is associated with the American Optometric Association, B... read more
Location details
9524 W Camelback Rd Suite C-150, Glendale, AZ, 85305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Power and Southern location is rude and lacks highly in customer service. Kendra doesn’t even know her job to help customer super rude and phone and against HIPPA guidelines in office. She can not even make eye contact with customers. Few people waiting and the doctor didn’t even know what to do yet. This is highly horrible could even get all the right information as requested. Will never go back would not recommend them either. You can find better eye care and for sure way better customer service.
Business response:
Hi Sarah, the District Manager confirmed she has spoken with you and resolved the issue. We appreciate your business and hope you come back to us again with any of your eye care needs. Thank you!
RecommendedThe Trinity, Florida location is great. All of the staff are attentive and do their best to help you out. Please pass this on to them and let me know I appreciate their customer service.
Business response:
Thank you for your kind review, Brian! We'll be sure to pass along your message to our Trinity staff :)
Within 3 days of receiving their new glasses my son's screws started falling out and my daughter's lens fell out. Now, 2 weeks later, the arm on my son's frames snapped off. We went down to the Nationwide we purchased from, and were informed that it was probably because they're only the $59 frames and he was probably handling them too roughly. Apparently it's completely normal for the screws to fall out after 3 days. Anyways, they won't replace the frames, and want me to buy new ones. I'll never go back there ever again.
One month later and I'm still waiting to get my son's glasses. Do not recommend
Business response:
Hi Sarah, I'm sorry to hear you've been waiting on your son's glasses. Can you please private message us your contact information and which location you went to so we can help, thanks!
One month and waiting for a pair of reading glasses Excuse after excuse! Unacceptable!! Will never use NationWide again!!
Business response:
Hi Kay, I'm sorry to hear of your experience. Would you be willing to private message us your phone number and which location you went to so we can help get to the bottom of this?
Appointments mean nothing at Nationwide. One hour to see the doctor. No respect for people's time. Hayden and Chapparel location. My advice: Anywhere but Nationwide Vision.
I went to the location on speedway and swan on a Saturday 6/18 and the Dr there was very rude. Doctor Jones. I called corporate to file a complaint and I was told I would get a call back and they didn't even bother. So I will not be going back if they don't even care about their customers
Business response:
Hi Crystal, would you mind sending us a private message with your contact information so we can get in touch with you about this? Thanks for bringing to our attention.
Business response:
Hi Robin, I'm sorry to hear your glasses have taken so long and of your experience. Would you please private message your phone number so the District Manager for that location can contact you to get to the bottom of this.
They r slow as molasses here... don't particularly care for the frames either... ugghhh!!!!
Frequently asked questions about Nationwide Vision
How is Nationwide Vision rated?
Nationwide Vision has a 3.1 star rating with 194 reviews.
When is Nationwide Vision open?
Nationwide Vision is open now. It will close at 6:00 p.m.
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