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National Car Rental

4.5

About this business

Location details

15 Transportation Way, Boston, MA, 02128, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.55,066 reviews
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Patricia Hollis's profile image
Patricia Hollis 
8 years ago

During my drop off I laid my headphones on the back seat to pick something up and forgot about them. I called several times about them but all they ever tell me is they “were not found”. Bunch of thieves. Should have stuck with Uber. 

Business response:

Ms. Hollis, I would be happy to look into this for you. Please email care@NationalCar.com with the exact rental location, your reservation and/or rental agreement number(s), contact information, and the full details of concern. Kind regards, Michael 

Patricia Hollis's profile image
Patricia Hollis 
8 years ago

During my drop off I laid my headphones on the back seat to pick something up and forgot about them. I called several times about them but all they ever tell me is they “were not found”. Bunch of thieves. Should have stuck with Uber. 

Business response:

Ms. Hollis, I would be happy to look into this for you. Please email care@NationalCar.com with the exact rental location, your reservation and/or rental agreement number(s), contact information, and the full details of concern. Kind regards, Michael 

Deacon Doug-Sheila Cook's profile image
Deacon Doug-Sheila Cook 
8 years ago

I love the Emerald Aisle however there are never any American Cars. I was forced to drive a Japanese Car my last two rentals. Please supply Americans cars for us who drive American. 

Business response:

Thanks for your comments, Deacon Doug-sheila Cook. If there is anything we can do to help, please email care@nationalcar.com with your contact information, reservation or rental agreement numbers and the details above. - Carol H. 

James D. Piroli's profile image
James D. Piroli 
8 years ago

I appreciated the Volvo XC60 Awesome vehicles. Please get rid of all the Nissan's with CVT transmissions. Horrible driving experience. I really appreciate the better brand and the Volvo was up there!!! Thanks, 

Ann D'Agostino's profile image
Ann D'Agostino 
recommend  Recommended
8 years ago

Good service. Had a car with which I was familiar. 

James D. Piroli's profile image
James D. Piroli 
recommend  Recommended
8 years ago

I appreciated the Volvo XC60 Awesome vehicles. Please get rid of all the Nissan's with CVT transmissions. Horrible driving experience. I really appreciate the better brand and the Volvo was up there!!! Thanks, 

Steve Thorpe's profile image
Steve Thorpe 
recommend  Recommended
8 years ago

Using Emerald club is great, I travel a lot and being able to just walk up and find the car that suits me is so easy after flights. The cars are always clean and new. The only downside I had recently was an Emerald Aisle in Toronto with nothing but Jeeps ... Why do people drive Jeeps, especially in big cities, give me a compact any day, easier to park and get around city streets? 

Henri Gautschi's profile image
Henri Gautschi 
recommend  Recommended
8 years ago

Just rented a car from Boston Logan to Providence Airport. A nice low-mileage KIA SOUL 2018. After dropping off the car, Cassie from the local office called me and told me that Kevin found one of my frequently used overseas credit card. I have left much larger items behind at car drop-off stations. Yet, nobody ever called me or offered to look into the problem further. I commend Cassie and Kevin at the National station at Providence Airport. They both are a very valuable asset to the National car rental company.....Henri Gau... read more

Andrew Imrie's profile image
Andrew Imrie 
recommend  Recommended
8 years ago

Emerald Club is great ! Walk right past the lines at other companies, choose a car, hop in and go. Paperless ! On my way ! Running late for a meeting ? You really appreciate the ease of use. Returns are just as quick. Solid service. Thank you !! 

Frequently asked questions about National Car Rental

How is National Car Rental rated?

National Car Rental has a 4.5 star rating with 5,066 reviews. 

When is National Car Rental open?

National Car Rental is open now. It will close tomorrow at 12:00 a.m. 

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