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Napleton's Valley Hyundai

4.4

About this business

Location details

4333 Ogden Ave, Aurora, IL, 60504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.47,306 reviews
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Mike Owens's profile image
Mike Owens 
recommend  Recommended
4 years ago

The employees at Norm Reeves Hyundai superstore are very friendly and very helpful and I enjoyed bringing my car there to get it serviced 

Gail Enright's profile image
Gail Enright 
recommend  Recommended
4 years ago

Quick oil change, never a problem ! 

Business response:

That's great to see, Gail! We appreciate your feedback about your oil change! Please let us know if Hyundai of Columbia can be of future service. 

Phyllis C Winans's profile image
Phyllis C Winans 
recommend  Recommended
4 years ago

very nice people. they worked efficiently and didn't make a mess inside the car. the gentlemen even found a $25.00 coupon for me to help save a little off the bill. pleased with the car and with the service. 

Business response:

Phillis, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you for years to come! 

Brian Sutherland's profile image
Brian Sutherland 
recommend  Recommended
4 years ago

Probably the easiest experience I’ve had buying a car! Nice to find a place to do business that still has a small home-town feel. Corey you are great my friend! 

Chelsea Skotzke's profile image
Chelsea Skotzke 
4 years ago

Scam artists. They will tell your your approved when your not to get you in. Then tell you again your approved with different terms but when they show you the paperwork it’s not at all what y’all had barely talked about. I say barely because the salesman I felt with at least needs a new career and the rest of the sales man are all stereo typical car sales man. The vibe in the building was off. I got cash for a car I wanted but I’m trying to finance to raise my credit and as much as I like the over priced car with recalls I w... read more

Dan Shafer's profile image
Dan Shafer 
recommend  Recommended
4 years ago

This was the easiest car buying experience I’ve ever had and considering I’m 71 years old and have purchased lots of cars that’s saying something. We dealt with David Pierce the internet mgr. Very easy to work with and no pressure plus a good deal 

Business response:

Dan, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that David went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! 

Heaven Mercy's profile image
Heaven Mercy 
recommend  Recommended
4 years ago

Friendly people, and their deliver right results and quick. 

Douglas Pfund's profile image
Douglas Pfund 
recommend  Recommended
4 years ago

Great Service and Service Advisors!!! Roy was very professional and personable and took care of my car!!! This is the second visit for us with our car and John was our first Advisor and he too was very professional and personable and went way beyond the norm for that repair and did not quit until it was repaired perfectly!!! If you own a Hyundai you owe it to yourself to make the drive to Hyundai of Columbia for all your service needs!!! 

Business response:

Douglas, thank you for taking the time to write a review! We are thrilled to hear Roy and John went above and beyond to assist you with a high level of customer service throughout the process. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us. 

Curtis Townley's profile image
Curtis Townley 
recommend  Recommended
4 years ago

Great customer care from start to finish. No pushing to make the sale. Received great discounts and top dollar for trade. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Frequently asked questions about Napleton's Valley Hyundai

How is Napleton's Valley Hyundai rated?

Napleton's Valley Hyundai has a 4.4 star rating with 7,306 reviews. 

When is Napleton's Valley Hyundai open?

Napleton's Valley Hyundai is open now. It will close at 9:00 p.m.  

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