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10 Huntington Ave, Boston, MA, 02116, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
First class hotel close to the commons, and Newbury street.
Business response:
Thanks for the high praise, Bob! What else did you like about your stay?
The hotel itself is very clean and comfortable, however, it took me over an hour to check in. The machine was unable to read the chip on my cc and they flat out refused to manually punch in the number or swipe it. They said it was impossible, and forced us to take out cash for a deposit, yet I was able to use the same card at the hotel bar. The last time we stayed at a Westin, our room flooded and we had to be moved in the middle of the night. They also handled that situation poorly. Overall, it's a good hotel if you don't r... read more
Business response:
We're sorry to hear about both your experiences, Kathleen. Can you please private message us your reservation name and email so we can get our team in contact with you? Thank you.
We like the location. The hotel is nice. Not happy we were downgraded after being "guaranteed a late arrival." The hotel refuses to address refund I am due because of the downgrade. Beware, if you book river view, you may not get it.
Business response:
We're disappointed to hear about your experience with us, Nicole. Could you please provide us with your contact information via private message?
Business response:
Thanks for the high praise, Stacy! What did you love most about your stay with us?
Business response:
Thank you for reviewing us, Bonnie. What was the highlight of your visit?
Business response:
Thank you for this 5-star review, Nicole! What about your stay with us made it so memorable?
Nancy's Coffee Cafe - Copley Place has a 4.5 star rating with 768 reviews.
Nancy's Coffee Cafe - Copley Place is closed now. It will open at 9:00 a.m.
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