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MyEyeDr.
- Laser Eye Surgery/Lasik
- Seminole, FL
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
10785 102nd Ave N, Seminole, FL, 33778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Wish Shaffer never sold out to this group. Terrible Customer Service. Blanket policies that don't protect the public from COVID, but instead risk the health of those with underlying health conditions. Wouldn't recommend going to this chain of eye care providers.
Business response:
We sent you a private message to learn more, Aimee. Thank you.
RecommendedI really like the staff at MyEyeDr in Stowe VT, however, I bought a pair of Tom Ford glasses today, and they came without their certificate of authenticity, and without their original box. The had their case and wipe, but not the box the case comes in. That's pretty unacceptable for frames that cost over $400, and over $600 with lenses before insurance. I've never heard of not getting the original certificate of authenticity/warranty card and original box for more high end glasses.
By doing a proper exam, not in a hurry like he's about to pee his pants.
Business response:
We sent you a private message to learn more about your recent visit, Russ. Thank you!
Doctor Bickel fishers, olio rd. Is incredible. So patient with my daughter. Even better with me. Being someone whose eyes are extra sensitive to light (basically every pre-test) my appts usually take longer. She was amazing through everything.
Business response:
We're so happy to hear this, Matt! Thank you for letting us know about your experience and we'll make sure to pass this positive feedback over to our team. 😊
Harrisonburg, VA location could improve by making customer service a foundation to build your business upon. For a medical facility, they lack any form of bedside manner or compassion. You're in it for the almighty dollar and nothing else. You could improve customer service by teaching your team to actually LISTEN to what the customer wants. Might want to teach them about professional appearance, as well.
Business response:
We saw your private message and responded to you there, Robert. Thank you.
I was seen at the Aberdeen NC location. appointment went fine. Selected my frames after thorough discussion about "specials" and my desire for a back up pair. Sales associate appeared to understand my desires and placed my order for what I was led to believe was 2 pair of glasses. I was not presented a detail of my order . Went to pick the glasses up and only received one pair. after multiple iterations of back and forth with another associate, I was told that my order was for only 1 pair. I was not fully aware my order was ... read more
Business response:
This isn't what we like to hear, Lee. Please send us a private message with the MyEyeDr. office location, along with your full name, phone number and email so our patient relations team can contact you about this. Thank you!
Takes forever for glasses to come in. I order a couple pairs over a month ago. The regular glasses came in but I am still waiting on my sunglasses. Called them again and they still say that it probably another week or more to get them. It should not take over a month to get a pair of sunglasses.
Business response:
Hi, Marshall. We're sorry to hear about this experience and would be happy to check in on your order. Please send us a private message with your full name, phone number, email and office location you ordered these from when you have time. Thanks!
I had a visit with Dr. Laura C Dake-roche in Naugatuck, CT. It was my first visit to an eye doctor and I can assure you it was also my last with her. When I met with this doctor I told her it was my first time and I didn’t know what to expect and this doctor did nothing but scold me for things from the start. She basically called me a child for not wanting to get my eyes dilated ( and didn’t tel me that I had other options) and compared me to another younger patient who was getting dilated. I had a fear of driving at night w... read more
Business response:
Thanks for bringing this to our attention, Yadi. We sent you a private message.
My regular eye doctor moved further away from me. So a friend told me that this place excepts my insurance! I was told when I came in that my insurance will cover it except maybe 15.00 on the contact lenses. Cool! I had my contact exam and my son had his eyes examined for glasses! The doctor was amazing and answered all my questions about my concerns with my son. We go to get him fitted for glasses and to order my contacts. First she tells me that my insurance will not cover anything. So I explained my insurance always gave ... read more
Business response:
Simone, this isn't what we want your experience to be like with us and would like to learn more. Can you please send us a private message with the office location and your contact information? Thank you.
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.8 star rating with 372 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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