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MyEyeDr.
- Laser Eye Surgery/Lasik
- Seminole, FL
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
10785 102nd Ave N, Seminole, FL, 33778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was recommended to MyEyeDr. by my insurance company. I had to wait. I felt that I was just an annoyance to them. They were supposed to contact me when my glasses were ready. I got one pair. The second ? They told me, that they had to call the lab. Why? Because they were, supposedly on back order. The only reason I got my first pair, is because I kept calling them. I filed a complaint. I WILL MAKE SURE THAT COMPLAINT STAYS ON FILE. TREAT ME LIKE CRAP? I WILL MAKE SURE MY INSURANCE COMPANY DOESN'T DO BUSINESS WITH YOU. I WIL... read more
In Hamden, CT: our insurance company recommended this location since they participated in our plan, several years ago. The original OD that examined our eyes was wonderful, Dr Blake. He made the visit very worthwhile. The past 3-4 years they have not had a consistent OD. The one we saw in 12/20 was abrupt and intolerant of questions asked, the exam lasted only 15 mins at most. The staff is yet another story entirely. They don’t do cardiac surgery at this location but they act like they do. The opticians are always “too busy”... read more
Business response:
Hello Lynne. We are saddened to hear this has been your experience. This is not the level of care you deserve, or undergo when visiting one of our practices. We have sent you a direct message and are confident we can work to address this and make the need improvements to our patient care. We look forward to your reply and appreciate you bringing this to our attention. Thank you.
I have been waiting 3 weeks for my daughter's glasses and to date they still do not confirm when they will deliver it to me, this is too long considering the difficulty my daughter has to see. This was in New Haven
Business response:
Hello Vanessa. We are very sorry to hear this has been your experience. A private message has been sent to you so we can obtain the needed information to assist with this matter. Thank you for bringing this to our attention, and we look forward to assisting you.
Called in November to schedule an appointment and once I got an answer my information was taken down and I was told someone else would call back to schedule an appointment BUT I NEVER GOT A CALL BACK so I then proceeded to book their next available appointment which was January 12th online ( keep in mind that I booked this appointment on December 7th). I just received a notification yesterday that my appointment is not available and has been canceled. If the appointment wasn’t available then how the hell can you cancel it an... read more
Business response:
Nicole, please send us a private message with the office location and your contact information so we can look into this more. Thank you for bringing this to our attention.
Customer service sucks. I would not recommend your customer service to anyone.
RecommendedI went to the Crawfordville, FL location for the first time today. The staff were all very kind and helpful. I can’t remember the receptionist’s name, however, she helped me tremendously by comparing different price options and finding the most cost efficient solution for contacts and glasses. The assistant, Brian, was incredibly nice and cheerful. The optometrist was even a funny guy! I enjoyed my visit. I had a long day, and was a bit hangry, so their kindness was extra appreciated today.
Business response:
Thank you for sharing your experience Natalie! We will make sure the Crawfordville, FL Team sees your compliments. We appreciate you being our loyal patient and so delighted to know you enjoyed your visit. 🤓
So, I’ve been waiting almost three months for an appointment. Today is finally the day that I’ll be able to see again! I’ve recently moved to a midnight shift and find with the reduced light my vision suffered horribly. Well, I just got a call that “the doctor isn’t in today.” Understandable, things happen. Problem is, the earlier I can be rescheduled is February 26th!!!! There are three locations in Tallahassee, Florida. Why is it that I have to wait another three months for a total of six months wait?!?! That in it self is... read more
Business response:
Hi Chris - We are disappointed to hear this and would like to help. We just sent you a private message so we can better assist you with this.
Worse back office company around. I am so disappointed that my Eye Dr joined them....
Business response:
Catie Hardin we sent you a private message so we can learn more about your concerns. Thank you!
The Mandeville, LA location used to be St. Charles vision and they were great. NOT ANYMORE! Dr. Cook is great, but the guy working up front is horrible at customer service. He is Mr. Standard Operating Procedure with zero service skills. Dr. Cook needs to inform him that we can take our business elsewhere. This guy is literally driving away your customers. I prefer polo frames, but they stopped stocking them in store, so every year they would find me some online and order them for me. NOT ANYMORE! Mr. SOP said he can’t do th... read more
Business response:
Hi Ronnie - We understand how frustrating this experience has been and want to make it right. When you get a moment, please send us a private message with your contact info and our Patient Relations team will reach out. Thank you.
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.8 star rating with 372 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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