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MyEyeDr.
- Laser Eye Surgery/Lasik
- Seminole, FL
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
10785 102nd Ave N, Seminole, FL, 33778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Do not go to My Eye Dr they are horrible! I had an eye exam on 7/31/2020 with Dr Carla L (she was great!) in the Grayslake, Illinois office. I had a regular eye exam and also to see about getting contacts. Dr Carla thought she could make contacts work for me and I was billed $484.43 and it was charged to my credit card. Before charging it I asked if contacts didn't work would I get my money back and was assured it would be. Trial contacts were ordered and 2 weeks later they came in but did not work for me. I called and again... read more
Business response:
Cheryl, we're so sorry to hear this and would like to learn more. Please send us a private message with your full name, phone number, email and confirm the office location when you have a moment. Thank you.
Where do I start!... Well, 1st, someone from management or corporate needs to check this location out in North Charleston and evaluate and educate them on proper Customer Service, Inventory, Order Tracking and not wasting customers time and gas money. I have had not 1, but 2 Awful experiences at this same location. On both visits, I paid for and order specific glasses, and both times I was notified by email, text and phone call my order was complete and ready for pick up. Each time I went to do so, the orders were either inc... read more
Business response:
Hi David, we're so sorry you had this experience at one of our locations. We sent you a private message so our team can follow up with you about this experience. Thank you.
Where to start? My family was very satisfied as patients at Ossip Optometry for many years. Then, last year, Ossip changed to MyEyeDoctor. We all had a general feeling that the quality of our exams had deteriorated, but didn’t think it was necessary to make a change at the time. One of the first tangible signs of problems was when my wife ordered new lenses as an upgrade to her existing prescription. She was having them fit to her old frames. When she received them, she was unable to use them because the prescription did not... read more
Business response:
Hi, Robert – This certainly isn’t what we want to happen and we understand your frustration.☹ Please private message us with your full name, phone number and email address, and the MyEyeDr. location you go to so we can have our team follow up with you about this experience. Thank you.
They need to improve in MANY MANY WAYS. I paid over $60 for a contact exam and have waited over 6 weeks for the trial lens to arrive and STILL they don't have them and don't know whats going on... REALLY??? Come on! On Oct. 29th was our appointment and they say they will call in 7-10 business days with the trial pair which would have been Nov. 13th why is it DEC. 14th and still they don't have them and NEVER called stating why. But I have to keep calling to hear the excuses... GOD help me be MORE patient cause I'm about to l... read more
Business response:
Hi Tina Trensey, we're sorry to hear this. We sent you a private message so we can personally look into this for you. Thank you!
la peor experiencia de mi vida esta es la segunda vez y no lo reco.iendo jamas eramos 6 de l familia y todos nos fuimos a otro citio
Business response:
¡Hola! Gracias por contactarnos. Cuando tenga un momento, por favor llámenos al 888.414.4442 para que nuestro equipo pueda asistirse mejor.
They so rude. I guess because I’m black. I will not RETURN
Business response:
Keisha, we take these matters very seriously. Please send us a private message with your full name, phone number, email and office location you visited so we can learn more about your experience and look further into it immediately. Thank you.
This is for the one on Oriana Rd. in N.N., VA. One of the worst experiences I have had in 50 some years of wearing glasses. The exam was good. But when I picked up my glasses was terrible. I was a little nervous with covid when I picked out my glasses. The assistant told me they looked fine. Today when I picked them up I noticed they were to big for my face. She tried to adjust them and broke them. She found the display pair and changed the arm out, with the sticky from the label on them. I ask her if it could be cleaned, sh... read more
Business response:
We sent you a private message so we can learn more, Karen. Thank you for bringing this to our attention.
RecommendedI recommend the My EYE Dr. in Milledgeville, Ga. I was very impressed with their tech Christa Hinkley. She was very knowledgeable and educated me through the entire appointment. I give her 5 stars! Thank you for such a great experience for my nephew!
Business response:
Thanks so much for sharing this feedback with us, Brittany! We're so happy to hear that Christa provided an outstanding experience for you and your nephew. We'll make sure to share this with our team. 😊
Although the staff has always been extremely helpful and accommodating, I find it very inconvenient and bad business practices that the process of picking up glasses is not explained after you order your glasses and when they send you a text informing you that your glasses are ready, there are no details provided regarding that fact that you have to make an appointment to pick them up. Don’t text me my glasses are ready and NOT send information regarding the process. I Just spent time out of my day to come pick them up just ... read more
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.8 star rating with 372 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com