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MyEyeDr.
- Laser Eye Surgery/Lasik
- Alexandria, VA
About this business
Location details
4555 Duke St, The Shoppes of Foxchase, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Twice now, since they have changed from Allegheny Optical- they messed our glasses up and gave us excuses instead of fixing them. Their prices are already crazy high even with Optical Insurance- so we don’t have 478.00 to just kiss off a junk pair of glasses. We called and told them twice that the bifocal point was off. You need to get use to them. Or we can adjust them. But not once when I said or send them back and have them remade- did they offer. And now starting this past month they want you to pay in full instead of le... read more
Business response:
Hi, Pamela. We're sorry to hear about your experience and would like to learn more. Please send us a private message with your full name, phone number and email when you have a moment. Thank you!
Horrible. They have really changed since they were bought out. Understaffed, too expensive, and frankly don't see to care about the patient.
Location on Whitesburg Dr, Huntsville, AL I was informed my appointment was at 4:40. I arrived at 420 and set in the parking lot enjoying my ice cream, since I was "early". I went in at 4:37 for my 4:40 appointment, to find out it was changed to 4:20 without notification. She stated she tried to call me, but she did not call the preferred number on file. Given she was unable to contact me, my appointment should not have been changed. The girl at the from desk was very rude and was not willing to accommodate me, despite their... read more
Business response:
Stephanie, we're so sorry this happened. Would you mind sending us a private message with your contact information so we can have our patient relations team follow-up with you about this? Thank you.
Location on Whitesburg Dr, Huntsville, AL I was informed my appointment was at 4:40. I arrived at 420 and set in the parking lot enjoying my ice cream, since I was "early". I went in at 4:37 for my 4:40 appointment, to find out it was changed to 4:20 without notification. She stated she tried to call me, but she did not call the preferred number on file. Given she was unable to contact me, my appointment should not have been changed. The girl at the from desk was very rude and was not willing to accommodate me, despite their... read more
Business response:
Stephanie, we're so sorry this happened. Would you mind sending us a private message with your contact information so we can have our patient relations team follow-up with you about this? Thank you.
Location on Whitesburg Dr, Huntsville, AL I was informed my appointment was at 4:40. I arrived at 420 and set in the parking lot enjoying my ice cream, since I was "early". I went in at 4:37 for my 4:40 appointment, to find out it was changed to 4:20 without notification. She stated she tried to call me, but she did not call the preferred number on file. Given she was unable to contact me, my appointment should not have been changed. The girl at the from desk was very rude and was not willing to accommodate me, despite their... read more
Business response:
Stephanie, we're so sorry this happened. Would you mind sending us a private message with your contact information so we can have our patient relations team follow-up with you about this? Thank you.
Location on Whitesburg Dr, Huntsville, AL I was informed my appointment was at 4:40. I arrived at 420 and set in the parking lot enjoying my ice cream, since I was "early". I went in at 4:37 for my 4:40 appointment, to find out it was changed to 4:20 without notification. She stated she tried to call me, but she did not call the preferred number on file. Given she was unable to contact me, my appointment should not have been changed. The girl at the from desk was very rude and was not willing to accommodate me, despite their... read more
Business response:
Stephanie, we're so sorry this happened. Would you mind sending us a private message with your contact information so we can have our patient relations team follow-up with you about this? Thank you.
RecommendedMy experience at the Rodi Road office in Penn Hills, PA was an exceptional one! Dr. Maggie, Devin (Optician) and Caitalin (Optician) went far above and beyond to make everything a GREAT experience for me. They were super nice and took the time to explain what happened with my vision to determine exactly what my needs were. My glasses are awesome and my vision beyond what I expected for clarity. The care they took with my eyes and the concern for things to be just right for me was beyond impressive. The combination of persona... read more
Business response:
We love hearing about our employees providing outstanding service to our patients, Paul! Thank you so much for sharing this with us. We will make sure Dr. Maggie, Devin and Caitalin receive the recognition they deserve.🤓
RecommendedMy experience at the Rodi Road office in Penn Hills, PA was an exceptional one! Dr. Maggie, Devin (Optician) and Caitalin (Optician) went far above and beyond to make everything a GREAT experience for me. They were super nice and took the time to explain what happened with my vision to determine exactly what my needs were. My glasses are awesome and my vision beyond what I expected for clarity. The care they took with my eyes and the concern for things to be just right for me was beyond impressive. The combination of persona... read more
Business response:
We love hearing about our employees providing outstanding service to our patients, Paul! Thank you so much for sharing this with us. We will make sure Dr. Maggie, Devin and Caitalin receive the recognition they deserve.🤓
RecommendedMy experience at the Rodi Road office in Penn Hills, PA was an exceptional one! Dr. Maggie, Devin (Optician) and Caitalin (Optician) went far above and beyond to make everything a GREAT experience for me. They were super nice and took the time to explain what happened with my vision to determine exactly what my needs were. My glasses are awesome and my vision beyond what I expected for clarity. The care they took with my eyes and the concern for things to be just right for me was beyond impressive. The combination of persona... read more
Business response:
We love hearing about our employees providing outstanding service to our patients, Paul! Thank you so much for sharing this with us. We will make sure Dr. Maggie, Devin and Caitalin receive the recognition they deserve.🤓
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.7 star rating with 431 reviews.
When is MyEyeDr. open?
MyEyeDr. is open now. It will close at 8:00 p.m.
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