This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Muller Honda
- Car Dealers
- Highland Park, IL
About this business
As your local Honda dealer, we're pleased to extend the extraordinary level of service that you deserve when it comes to all things vehicle sales, finance, and service. Muller Honda is a family owned and operated dealership that has been serving the Highland Park, Illinois community since 1974, and we appreciate you for your support over the years. We are a trusted, haggle-free dealership that will personalize an auto plan to suit your requirements, so feel free to contact us today. We proudly serve the nearby Chicago and Ev... read more
Location details
550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lease We had a good experience getting a lease through Joshua Ryoo at Muller Honda. He was easy to work with and we were able to reach an arrangement with him that worked for both parties. I also appreciate that he called as a follow up after the weekend to make sure we were enjoying the car and to see if we had any pressing questions. That was a very nice thought,
Professionalism experience As soon you are arrived no waiting to get greeted from a person, answering all your questions. and confirmed you have the best service. Good Experience always.
Great and speedy turnaround My service advisor did a stellar job in understanding and acknowleding the issue in hand, and exceeding the expectation with a speedy turnaround. Kudos to muller honda gaving great staff with customer centric focus.
code b136 the car told me I needed an oil change, tire rotation, rear differential fluid change, transfer case fluid change. Muller Honda did this maintenance prompt & quick, made me comfortable in there nice waiting room, snacks & water complimentary. found some other problems and rated them in order of importance. Pleased I went to Muller.
I thought they wanted to sell cars Since we didn't have a trade in and we didn't finance through them they made it very difficult to purchase a vehicle. As we were trying to finalize a deal, we got to the point where we were $365 apart. Our sales rep said that was as low as they could go and we were as high as we wanted to go. So it was time to leave. Our sales rep asked us to walk by the sale manager to let him know what was happening. He didn't even turn around or come down from his "ivory tower" and just said that was "OK... read more
Great experience at Muller Honda Lance Cohen was excellent to work with. I really appreciated how he came with me on my test drive and showed me first hand all of the features my Honda CR-V has to offer. He really made my shopping experience easy and fun. Lance as well as the rest of the staff I interacted with were all extremely knowledgeable about my car and I really felt like they were all on board to get me the best deal possible. Thanks to all I met with at Muller Honda!
Timely, quality service - mostly So far, I’ve only done an oil change here and it was a mostly positive experience, in and out quickly, etc. My complaints: 1. I had an issue I couldn’t solve. The service advisor seemed so confused when I raised the concern that I decided to just not bother pursuing. I ended up fixing it myself. Not a big deal, but you go to the dealer for confidence in the work! 2. I would appreciate confirmation / clarity that the car was given a multi-point inspection. It seemed like an afterthought. Was i... read more
Used to be better I have been dealing with Muller Honda for over 12 years. The first 9+ they were excellent. I went there for every service issue. 2 years ago I bought a used Honda from them and have since had a different experience. Their prices seem higher. They’re level of care seems to have declined. (They damaged my bumper during the last service and tried covering it up) and I just don’t leave there feeling good about the experience like I used to. Perhaps management changed during this time.
Took too long We scheduled a 9am appointment to handled to minor recalls on our 2015 Odyssey. Both recalls, we were advised, involved a few screws and would take 15 minutes. I ended up waiting for an hour and a half. I have generally had good experiences with the service department but this one was marginally frustrating. I would have appreciated being told why the repairs were taking so long rather than having to walk over to ask why the recalls were taking over an hour to fix. Again, I understand that things get busy, but ... read more
Frequently asked questions about Muller Honda
How is Muller Honda rated?
Muller Honda has a 4.7 star rating with 4,131 reviews.
When is Muller Honda open?
Muller Honda is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com