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550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service! John and Sean are true professionals !! I did not purchase my vehicle from Muller Honda however after poor experience with my selling dealer I contacted Sean and made a service appointment . John took care of me when I arrived. He was great and kepted me updated through the process. When my repair was completed he had my vehicle cleaned and waiting for me. Had a nice talk with Johnny about up coming services also. Top notch service from these gentlemen ! Thank you!
Business response:
Hi Jeeptek1 - Thanks for giving us a shot! It's so awesome to hear positive feedback. We hope to have the opportunity to serve you again in the future.
Easy and pressure free Rafal Chudoba made our time with him easy and painless to purchase the car. I especially appreciated that we did not feel pressured by him at any time and he gave us the time to make a decision. It was a wonderful experience for us.
Business response:
Hi Rnation104 - We pride ourselves on our "no pressure" policy because NOBODY likes to feel hounded when shopping for a new car. We're so happy you enjoyed your experience at Muller Honda!
Already knew I had been comparing small SUVs for 3 yrs with the plan to get one for my next car. I had a lot of time and did many test drives and compared the 4 finalist brands. Last week I was ready so did a Honda search for a certified HR-V. Muller had what I wanted including the color. In fact they had 2! Mike had nothing to sell. I had already done that. He went overtime explaining my options, the history of the car and when I picked it up he explained the equipment and how to access and use the many features. 5 stars to... read more
Business response:
Hi Tichur- My goodness! Three years of research is mighty impressive! Thank you so much for choosing Muller Honda for your purchase and congratulations on your new HR-V. Thanks for taking the time to leave a review for us too. We hope to be of service again in the future.
Attentive and Not imposing I was given a lot of psycholigical room to frame my decisions on the car I wanted to buy, informed by my research. I felt relaxed and all staff were helpful.
Business response:
Hi Screenangel! Thank you for choosing Muller Honda and congratulations on your new vehicle! We’re so happy to learn you enjoyed your experience with our team.
Jason is the best!!! I am so glad i got the opportunity to work with Jason S, I test drove MANY cars on my search and no one else measures up to the knowledge and passion that Jason has. I actually had to walk out of a dealership because the guy just wouldn’t listen. I can be a little bit of an aggressive/sarcastic personality and have LOTS of questions, Jason and his team took it all in stride and ensured I was making the best choice for me and also gave me a great deal! This girl with Turbo dreams on a used car budget was ... read more
Business response:
Hi megsmith125 - I wish you could see the ear-to-ear grins while we read your review. Your experience at Muller exemplifies everything we strive for, mainly 100% customer satisfaction. Thank you for choosing us and for taking the time to give us this awesome feedback. You are appreciated!
Helpful and friendly Everyone was very friendly and helpful. Edgar kept me informed every step of the way. He answered all my questions and informed me of any changes. He gave me realistic expectations of when the work would be completed. I'm very satisfied with the service I received.
Business response:
Hi Hondagirl! Thank you for taking the time to leave feedback for us regarding your visit. We appreciate your kind remarks.
Vicki’s review Very professional. Top quality customer service. Friendly. Always good work. Always courteous and knowledgeable. Fairly priced. Easy to schedule. Follow up excellent. Clean environment Have used them for 10 years
Business response:
Hi Vickip - Thanks so much for the kind remarks. We appreciate your business! Please don't hesitate to reach out if we may be of service in the future!
Extra Trip This visit was very good; several weeks earlier in response to a Honda email I brought the car in and was told unless there was a message on the dash no service was necessary; trip for nothing not appreciated
Business response:
Hello RAYMONDALBIN! Thanks for letting us know about both your recent visits. We strive for 100% customer satisfaction and will use your feedback to improve!
Fast efficient excellent service Excellent customer service as always Sean was so. Nice and the oil change took only 30 minutes! He explained what was checked and why they needed to rotate 2 tires
Business response:
Hi RENEEHOPE1948- We love our loyal service guests and are so pleased that you trust us with your vehicle. We will pass along your kind remarks to the entire team!
Muller Honda has a 4.7 star rating with 4,201 reviews.
Muller Honda is open now. It will close at 8:00 p.m.
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