Muller Honda

richardmarsh2 

on DealerRater

14 years ago

Muller Honda rates very high on my list for people who understand customer service. This is now the third car I have either purchased or leased from them and the experience has been nothing less than outstanding. The attention to detail right from the start of the transaction was first class. Good follow up after the sale and making sure to keep in touch with my progress is what customer service is all about. I want to commend both Marcus and Steve for their professionalism in working with me from start to finish. I look for... read more

rmalkin 

on DealerRater

14 years ago

We had a wonderful experience with our salesman Marcus Bennett and the entire Muller Honda team.Marcus explained everything to us and answered all our questions patiently and in detail Muller Honda did what it had to do to prepare the car for pick up in a complete and timely fashion We are very pleased with Marcus and the dealership and would not hesitate reommending them to our friends. 

sdlivingston 

on DealerRater

14 years ago

The purchase process was extremely quick and thorough. Joseph was diligent with his follow up to my questions, and got me exactly where I wanted to be for my purchase. He took the time to show me all of my options, and there was no pressure to buy the vehicle or any of the additonal options. 

mbagheri 

on DealerRater

14 years ago

The salesperson Brian Reynolds was very professional, friendly, and respectful. We had done our research and had a good idea of what we wanted to pay. The price negotiation was quite professional with not any haggling at all. Overall experience was very good. 

jsgoslin 

on DealerRater

14 years ago

My first attempt at purchasing a new Honda Accord was with a dealer from whom I had purchased my existing vehicle 10 years ago. I looked at the 2011 selection and the dealer did not have the model & color choices that I was considering on the lot. My sales associate told me that they would not take my 2001 Odyssey as a trade-in, and was given one price "not negotiable." (I was later told that the trade-in would have been negotiable.) I was told that it might take weeks to get a dealer trade of the model/color I wanted in the... read more

barron1 

on DealerRater

14 years ago

I must tell you Honda couldn't have been better, it took all of 1 1/2 hours and I drove out in a brand new Civic. Needless to say I won't be looking at any other dealer and will most likely take my business to Muller Honda, where they seem to care about the customers needs! Thanks to Michael, Harry and Joe! Michael Barron Glenview, IL 

alborn 

on DealerRater

14 years ago

This dealership is definitely a cut above the rest. I was dreading the idea of having to purchase another car. I worked with Michael Wei via the internet initially and he was very responsive and informative. When we met with him he took the time to explain the entire deal to us. Those questions he could not answer, he referred to his sales manager. They took care of our end of lease with our other car and worked out a deal for us on a new lease that we were very happy with. Michael was extremely patient as we decided on whic... read more

rhobbs71 

on DealerRater

14 years ago

Brian and the sales manager did a great job cutting through the red tape. They provided a lease price that I could live with. Brian did an excellent job explaining the features of the Accord. They also allowed me to change the delivery date (two weeks earlier) with a smile and no complaints. 

onetime2323 

on DealerRater

14 years ago

The Process of buying my first car was painless and clear. They completly eliminate the stigma of dealers that are trying to trick you into spending more money on a car that isn't what you. The employees just want to help you buy a car and its as simple as that. Simple. Fantastic service.