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Muller Honda
- Car Dealers
- Highland Park, IL
About this business
Location details
550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service department is the best. My sales experience however was average. Muller offered me $1,500 less for my trade in initially than Car Max and Kelly Blue Book quoted and it took over an hour just to get them to agree to a price that was still $500 less than the other two quotes. The car is beautiful and I was very happy with the final lease agreement but I was a little disappointed that the negotiations took so long and the initial offer was so off.
Got an aggressive price online. They were very prompt in returning my email inquiries and questions. Also followed up with a phone call. They were good,but not too aggressive or pestering me. When I went to the dealer the initial email contact (Joe) was not available, but he handed me off to Mike who was also very pleasant and knowledgeable. There were no surprises, car sold at the same price as negotiated through email. Lower than what Edmunds or Cars indicated as local pricing. Only downside was they were not willing to gi... read more
I had a scheduled Express Service appointment on 12/18/10. The gentleman at the desk came to me in the waiting room and explained that besides the regular service, I desparately needed rear brakes and a new battery. I know that he felt awful having to give me that news one week before Christmas, but he explained that it was necessary and really couldn't wait any longer. I, of course, was not prepared to have a large service bill that day, but I knew when I drove my car away that it had been properly taken care of and I had r... read more
Salesman listened to what we needed and was prepared for our visit. We got a car in one day! He showed us the car in the dealership before taking us out. He also had the car warming up outside so it didn't feel cold when we got in. Excellent salesmanship!
I walked in hoping to find a good deal on a new Si sedan. I was at least 4k upside down on my current vehicle that I purchased new less than 2 years ago. I spent a little more than I should have, and I was looking for a fun car that was still good on gas, fun to drive, while still saving me money. The sales staff was friendly and helpful. I did not have to spend hours negotiating a price. I told them what my financial goal was, and they were able to get down to my level and provide me with a deal I could not refuse. Filling ... read more
Muller Honda rates very high on my list for people who understand customer service. This is now the third car I have either purchased or leased from them and the experience has been nothing less than outstanding. The attention to detail right from the start of the transaction was first class. Good follow up after the sale and making sure to keep in touch with my progress is what customer service is all about. I want to commend both Marcus and Steve for their professionalism in working with me from start to finish. I look for... read more
We had a wonderful experience with our salesman Marcus Bennett and the entire Muller Honda team.Marcus explained everything to us and answered all our questions patiently and in detail Muller Honda did what it had to do to prepare the car for pick up in a complete and timely fashion We are very pleased with Marcus and the dealership and would not hesitate reommending them to our friends.
The purchase process was extremely quick and thorough. Joseph was diligent with his follow up to my questions, and got me exactly where I wanted to be for my purchase. He took the time to show me all of my options, and there was no pressure to buy the vehicle or any of the additonal options.
The salesperson Brian Reynolds was very professional, friendly, and respectful. We had done our research and had a good idea of what we wanted to pay. The price negotiation was quite professional with not any haggling at all. Overall experience was very good.
Frequently asked questions about Muller Honda
How is Muller Honda rated?
Muller Honda has a 4.7 star rating with 4,201 reviews.
When is Muller Honda open?
Muller Honda is closed now. It will open at 9:00 a.m.
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