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MTB Monster
- Retail
- Blackburn
About this business
Location details
Unit 4a-5, Fairfield Business Park, Fairfield Business Park, Blackburn, BB2 7HQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Picked up my bike and noticed the brake lever was cracked due to over tightening leaving it loose on the handlebars. The shop set up the bike so I sent them images of the damage and they have took no accountability for the damage saying it won’t have been them that caused it. The shop set the bike up and the shop tightened the lever and the damage was noticed the first time I had it out. Will not be returning to this shop. Terrible customer service
100% will be using no where else but mtb monsters! Rang one morning and spoke to Amy about a cube reaction explained im a baby and wanted it as soon as possibly made the order and collected the same day. Also the lad who built the bike was brilliant ran me through everything and sent me on my way great place to deal with very happy! -Aaron
Took my bike in for a small job and was genuinely impressed by the service. The mechanic sorted it quickly and didn’t even charge me as it was a straightforward fix. Really friendly, honest, and clearly cares about doing right by customers. Great service — highly recommend.
Just bought a whyte kado from them . From my enquiry email to the bike being delivered , the whole team were helpful from the start . Quickly responding to all my questions, no hiccups whatsoever and I wouldn’t hesitate to recommend them 👌
I've just ordered a new bike and received amazing customer service from Lexi. She was very helpful on the phone and took the time to answer all of my questions!
Frequently asked questions about MTB Monster
How is MTB Monster rated?
MTB Monster has a 4.9 star rating with 661 reviews.
When is MTB Monster open?
MTB Monster is closed now. It will open at 9:00 a.m.
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