This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
MSU Federal Credit Union
- East Lansing, MI
About this business
MSU Federal Credit Union, the world's largest university-based credit union, offers a full range of personal - and business related - financial servies to Michigan State University and Oakland University faculty, staff, students, alumni association members, and their families worldwide in addition to a variety of select employee groups.
Location details
3775 Coolidge Road, East Lansing, MI, 48823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedAs a State of Michigan employee on furlough, I found it difficult to use the BoA debit card from unemployment to pay bills online (no routing or account number). Jason at the Washington Square branch helped me transfer the money from the BoA card to my existing MSUFCU account. Top of the line customer service. Thank you, Jason and MSUFCU!
in these times, I can't say enough good things about you guys. I love this credit union and will be a loyal member for years to come! thank you so much
My daughter tried to report a fraudulent charge, but was told "too bad." She ordered a product and her account was charged the correct amount in April 2020, but was charged again in May 2020 for a monthly cost even though she never authorized or agreed to a monthly cost. This is the first time she's had issues with her account - most credit unions will agree to refund at least the first time because of the circumstances along with deactivating the card. Her debit card has been deactivated, but that's it. Not sure how an unau... read more
I'm a federal employee in the DC area. MSUFCU has seen me through a lot--three shutdowns, among other hardships. This week while getting ready to move into an new apartment, I discovered that my payment for my pet and security deposits and first month's rent has to be certified funds. No big deal, I thought--I'll go to a shared branch. Until I learned that while those branches are open, they've stopped non-member transactions due to the pandemic. So, I called MSUFCU back to look at my options...thank you for FedExing me a ca... read more
Top notch service, they really care about their members and it shows. All of the effort they have taken to take care of members, including me, in this time is outstanding. They are also an amazing employer to work for!
Best Credit Union!!!!!!!!
My husband is a member I by proxy have an interest in our banking. Today we found out that a fraudulent charge that we had started a claim on, but then a pandemic happened was able to be resolved in our favor. We appreciate your ability to work with us.
Don’t recommend using them for loan services. Uneducated and unwilling to work with current loan holders.
Better and faster customer service
Frequently asked questions about MSU Federal Credit Union
How is MSU Federal Credit Union rated?
MSU Federal Credit Union has a 4 star rating with 255 reviews.
When is MSU Federal Credit Union open?
MSU Federal Credit Union is open now. It will close at 3:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com