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MSU Federal Credit Union

4.0
  • East Lansing, MI

About this business

MSU Federal Credit Union, the world's largest university-based credit union, offers a full range of personal - and business related - financial servies to Michigan State University and Oakland University faculty, staff, students, alumni association members, and their families worldwide in addition to a variety of select employee groups. 

Location details

3775 Coolidge Road, East Lansing, MI, 48823, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.0255 reviews
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Kyle Castle's profile image
Kyle Castle 
recommend  Recommended
5 years ago

As a State of Michigan employee on furlough, I found it difficult to use the BoA debit card from unemployment to pay bills online (no routing or account number). Jason at the Washington Square branch helped me transfer the money from the BoA card to my existing MSUFCU account. Top of the line customer service. Thank you, Jason and MSUFCU! 

Wilmarie Montalvo's profile image
Wilmarie Montalvo 
recommend  Recommended
5 years ago

in these times, I can't say enough good things about you guys. I love this credit union and will be a loyal member for years to come! thank you so much 

Stephanie Washburn Zwiker's profile image
Stephanie Washburn Zwiker 
5 years ago

My daughter tried to report a fraudulent charge, but was told "too bad." She ordered a product and her account was charged the correct amount in April 2020, but was charged again in May 2020 for a monthly cost even though she never authorized or agreed to a monthly cost. This is the first time she's had issues with her account - most credit unions will agree to refund at least the first time because of the circumstances along with deactivating the card. Her debit card has been deactivated, but that's it. Not sure how an unau... read more

Alyssa Meyer's profile image
Alyssa Meyer 
recommend  Recommended
5 years ago

I'm a federal employee in the DC area. MSUFCU has seen me through a lot--three shutdowns, among other hardships. This week while getting ready to move into an new apartment, I discovered that my payment for my pet and security deposits and first month's rent has to be certified funds. No big deal, I thought--I'll go to a shared branch. Until I learned that while those branches are open, they've stopped non-member transactions due to the pandemic. So, I called MSUFCU back to look at my options...thank you for FedExing me a ca... read more

Alyssa Brooks's profile image
Alyssa Brooks 
recommend  Recommended
5 years ago

Top notch service, they really care about their members and it shows. All of the effort they have taken to take care of members, including me, in this time is outstanding. They are also an amazing employer to work for! 

Larry Rivera Baez's profile image
Larry Rivera Baez 
recommend  Recommended
5 years ago

Best Credit Union!!!!!!!! 

Heidi ChristieArtz's profile image
Heidi ChristieArtz 
recommend  Recommended
5 years ago

My husband is a member I by proxy have an interest in our banking. Today we found out that a fraudulent charge that we had started a claim on, but then a pandemic happened was able to be resolved in our favor. We appreciate your ability to work with us. 

Amber Ryan's profile image
Amber Ryan 
5 years ago

Don’t recommend using them for loan services. Uneducated and unwilling to work with current loan holders. 

Lore Doezema's profile image
Lore Doezema 
5 years ago

Better and faster customer service 

Frequently asked questions about MSU Federal Credit Union

How is MSU Federal Credit Union rated?

MSU Federal Credit Union has a 4 star rating with 255 reviews. 

When is MSU Federal Credit Union open?

MSU Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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