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MSU Federal Credit Union
- East Lansing, MI
About this business
MSU Federal Credit Union, the world's largest university-based credit union, offers a full range of personal - and business related - financial servies to Michigan State University and Oakland University faculty, staff, students, alumni association members, and their families worldwide in addition to a variety of select employee groups.
Location details
3775 Coolidge Road, East Lansing, MI, 48823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedIn addition to great service, they pay attention to little things. I recently was surprised with a card and a pair of binoculars in the mail as a retirement gift. When I went to the downtown branch to deposit my final paycheck the teller made a copy for a keepsake.
I graduated from MSU 13 years ago. I don't live anywhere near an MSUFCU building now. I still use MSUFCU for everything. They have easily the best customer service in the industry - I'll always do my business through MSUFCU!
seems a new racist loan coming out to benefit government workers only with no interest charged if you work for the government and are laid off. this seems unfair because there are a lot of workers that get laid off and do not qualify for this loan.
I have a Loan with MSU CU and after I had a skip-a-pay processed, I ended up a month behind anyways. I called to straighten it out, they said they will call me back. That was Saturday the 12th around 11am. Today is Thursday the 17th at 4pm. Still have not gotten an answer as my Credut Report has now been effected.
I just signed up for an account this past week and changed my password and username for the online account like they told me to and now, a few days later, I cannot sign in! Tried to change both the username and password but anytime I enter my information (birthday, username, account number and even my social security number) they all tell me it fails. Hm. Not happy.
The absolute best customer service I’ve experienced at ANY business. If you hate dealing with high fee/hard to contact banks, MSUFCU is for you.
Love MSUFCU, but have had major issues with computerline lately when trying to cash corporate-type checks that come in the mail (the kind you rip off the statement via perforated line). I have no problems with personal checks, only the other style. Anyone else have this problem? The only help I can seem to get from MSUFCU is to make sure I am signing the check correctly - which I am.
Run! Don't walk. Run! Predatory. Attacking. Relentless. They are more than happy to give out loans, but if you ever have trouble - unemployment, a car accident, or anything that makes it difficult to make payments, MSUFCU will take advantage of you worse than any of the large banks - with no mercy and no human understanding! The loan officers work in a culture of relentless, unforgiving pressure and the customer pays the price for such an unhealthy environment. The unannounced mounting fees, sneaky policy changes, harassing ... read more
Made the process of getting my interest dropped from 11% to 6% through the SCRA act an easy process. Very respectful and helpful.
Frequently asked questions about MSU Federal Credit Union
How is MSU Federal Credit Union rated?
MSU Federal Credit Union has a 4 star rating with 255 reviews.
When is MSU Federal Credit Union open?
MSU Federal Credit Union is open now. It will close at 5:30 p.m.
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