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Mr. Appliance of Mid America
- Appliances & Repair
- Fairview Heights, IL
About this business
A solid quote before the work begins, our leave no trace clean-up commitment, prompt, efficient attention, all repairs quaranteed. Never an overtime charge- We charge by the job, not by the hour, Courteous and skilled in-home service professionals. We also provide light commercial appliance repairs & outdoor kitchen appliances service and repairs. Areas We Serve Belleville, Collinsville, Columbia, Edwardsville, Fairview Heights, Freeburg, Glen Carbon, Highland, Lebanon, Marine, Maryville, Mascoutah, Millstadt, O Fallon, Sain... read more
Location details
5350 N Illinois St, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I required my Stove to be repaired fast Oct 2024. Stove worked fine after repair for 6 months and the same issue happened again. Call Mr. ********************** back and explained the same issue you repaired back in October happened again. I was told due to no parts were replaced, that the 1 year parts and labor did not apply to me. They would come out and fix it again, but there would be a cost. It made is easy for me, I will not give business to company's that don't stand by their word. I suggest getting in writing from th... read more
Business response:
Thank you for taking the time to share your experience Im truly sorry to hear that youve had a repeat issue with your stove. After reviewing your previous service ticket, we agree that a follow-up visit should be provided at no charge to assess whether the original repair needs to be repeated or if a new issue has occurred. Our office will reach out to you on Monday morning to schedule this revisit at your convenience. We value your business and hope to restore your confidence in our service.
I had a terrible experience with this company. I had a technician come to my home to look at a washer. According to the technician a belt had come off. He put it back on and told me the washer would work, but I should eventually replace the belt. He quoted me $313.00 to replace the belt, but stated he did not have a belt with him. He spend less than ********************************************************************* fact working prior to leaving.The washer did not function properly so I called back. The women from Mr. ****... read more
Great service....always! Every experience with them has been extremely pleasant. They are always timely, professional, and courteous! I highly recommend anyone consider them as the first choice to do business with.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that youve consistently had such positive experiences with us. Our team takes great pride in providing timely and professional service, and your recommendation means the world to us. We look forward to serving you again in the future!
They were quick to come out to give a diagnostic on our Maytag refrigerator. Have a price for the part, then came back out to fix it within 3 days. Fridge is working fine now. We were very pleased with the price and service. Would recommend to others.
Business response:
Thank you for the fantastic 5-star review! We're delighted to hear that you were pleased with our quick response and efficient service for your Maytag refrigerator. It's great to know that the repair was handled swiftly and to your satisfaction. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future.
Great service. Professional and polite. ************************* men arrived on time.
Business response:
Thank you for your wonderful review! We're delighted to hear that you found our service professional, polite, and knowledgeable. It's great to know that our team arrived on time and met your expectations. If you need any further assistance or have more appliance needs in the future, dont hesitate to get in touch. We appreciate your feedback and your business!
as always timely excellent service this is the only companies use for problems. **** tech was great pleasant demeanor thanks
Business response:
Thank you so much for the 5-star review! Were thrilled to hear that you consistently receive timely and excellent service from us. Its fantastic to know that **** provided a great experience with his pleasant demeanor. We truly appreciate your trust in us for your appliance repair needs. If you ever need anything else, were always here to help!
Mr. ********************** was able to come quickly when I experienced issues with both my refrigerator and upright freezer on the same day. They diagnosed what the problem was with each and were able to return with the necessary parts two days later for the refrigerator. While the freezer needed to be replaced I was pleased to know what the issue was as I was leaving the country in a few days on a planned trip. I feel that Mr. ********************** was there when I needed them, and I would recommend them to anyone.
Business response:
Thank you so much for your positive review! Were thrilled to hear that we were able to address both your issues promptly and effectively. Its great to know that our quick response and thorough diagnosis helped you out during your busy time. Your recommendation means a lot to us. If you ever need our services again, please dont hesitate to reach out. Safe travels and best wishes!
******* was very nice and knowledgeable. Fast service and cleaned up after himself.
Business response:
Thank you for your feedback and 5-star BBB review!
Ten Stars!!!! Second time with them and just everything was terrific. ******* was our tech. From my call to them this AM, to them bring here this afternoon - all just EXCELLENT. I am a loyal customer. Thank you!!!!
Business response:
Thank you for being a such loyal customer and thank you for the *************************** review!
Frequently asked questions about Mr. Appliance of Mid America
How is Mr. Appliance of Mid America rated?
Mr. Appliance of Mid America has a 4.8 star rating with 1,139 reviews.
When is Mr. Appliance of Mid America open?
Mr. Appliance of Mid America is closed now. It will open at 8:00 a.m.
Need help? Contact us.
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